Settings and activity

4 results found

1. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

   48 votes

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   New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Matthew supported this idea  ·  Apr 15, 2025

2. Disable free accounts on specific domains

   10 votes

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   New  ·  2 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Matthew shared this idea  ·  Sep 24, 2024

3. Add Public Holidays into the Call Queue Schedule

   60 votes

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   7 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This will be implemented in November 2024 as Call Queue Custom Rule Templates!

   Matthew supported this idea  ·  Jul 12, 2024

4. Analytics report for IVR key presses

   55 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Matthew supported this idea  ·  Jun 24, 2024