Settings and activity

53 results found

1. Enable Forwarding of Calls with Blocked Caller ID to External Numbers

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   Kimberlyn Alacre shared this idea  ·  Jun 16, 2025

2. Allow Voicemail Greetings Update Without Enabling Call Handling Permission

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   Kimberlyn Alacre shared this idea  ·  Jun 11, 2025

3. Improve Call Termination Reporting to Clearly Identify Caller Hang-ups for spog transfers

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   Kimberlyn Alacre shared this idea  ·  Jun 11, 2025

4. Block RingCentral App (EX) Calls While Agent Is on RingCX Call

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Kimberlyn Alacre shared this idea  ·  Jun 9, 2025

5. Ability to Deactivate Agents and Retain Historical Reporting in RingCX

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Kimberlyn Alacre shared this idea  ·  Jun 4, 2025

6. Support for Multiple Line Appearances on Desk Phones

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   Kimberlyn Alacre shared this idea  ·  May 19, 2025

7. Enable Replying to Messages from 'All Messages' Tab

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   New  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Kimberlyn Alacre shared this idea  ·  May 19, 2025

8. Prevent Agent Disconnection During Caller Hang-Up in SPOG Transfers

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   Kimberlyn Alacre shared this idea  ·  May 7, 2025

9. Add Option to Filter All Posts by a Specific User Within a Team Conversation

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   Kimberlyn Alacre shared this idea  ·  May 6, 2025

10. Add Option to Generate Reports for Calls Answered Within Custom Time Intervals (e.g., 36 Seconds)

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    Kimberlyn Alacre shared this idea  ·  May 5, 2025

11. Request for Silent Monitoring Feature via Cell Phones in Engage Voice

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    Kimberlyn Alacre shared this idea  ·  Apr 9, 2025

12. Voicemail Caller ID for Transferred Calls

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    Kimberlyn Alacre shared this idea  ·  Apr 9, 2025

13. ability to use the hold music set on ringcx when placing the call on hold using the deskphone

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    Kimberlyn Alacre supported this idea  ·  Apr 7, 2025

14. 911 Notifications Handling for Non-emergency and Valid Calls

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    Kimberlyn Alacre shared this idea  ·  Apr 4, 2025

15. Request for Faster Sync Between Live Reports and Call Logs

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    Kimberlyn Alacre shared this idea  ·  Apr 3, 2025

16. Full Page Live Chat Experience

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    Kimberlyn Alacre shared this idea  ·  Mar 30, 2025

17. Transfer Confirmation for RingCentral App

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    Kimberlyn Alacre shared this idea  ·  Mar 18, 2025

18. "Who Disconnected the Call" in Regular RingCentral Call Logs

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    Kimberlyn Alacre shared this idea  ·  Mar 18, 2025

19. Request for Customizable Duration of Pop-Up Notifications in RingCentral App

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    Kimberlyn Alacre supported this idea  ·  Feb 6, 2025

20. Feature Request – Ability to Broadcast Updated Number Location

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    Kimberlyn Alacre supported this idea  ·  Jan 29, 2025