Settings and activity

46 results found

1. Prevent Agent Disconnection During Caller Hang-Up in SPOG Transfers

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   Kimberlyn Alacre shared this idea  ·  May 7, 2025

2. Add Option to Filter All Posts by a Specific User Within a Team Conversation

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   Kimberlyn Alacre shared this idea  ·  May 6, 2025

3. Add Option to Generate Reports for Calls Answered Within Custom Time Intervals (e.g., 36 Seconds)

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Kimberlyn Alacre shared this idea  ·  May 5, 2025

4. Request for Silent Monitoring Feature via Cell Phones in Engage Voice

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   Kimberlyn Alacre shared this idea  ·  Apr 9, 2025

5. Voicemail Caller ID for Transferred Calls

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   Kimberlyn Alacre shared this idea  ·  Apr 9, 2025

6. ability to use the hold music set on ringcx when placing the call on hold using the deskphone

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Kimberlyn Alacre supported this idea  ·  Apr 7, 2025

7. 911 Notifications Handling for Non-emergency and Valid Calls

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   Kimberlyn Alacre shared this idea  ·  Apr 4, 2025

8. Request for Faster Sync Between Live Reports and Call Logs

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   Kimberlyn Alacre shared this idea  ·  Apr 3, 2025

9. Full Page Live Chat Experience

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   Kimberlyn Alacre shared this idea  ·  Mar 30, 2025

10. Transfer Confirmation for RingCentral App

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    Kimberlyn Alacre shared this idea  ·  Mar 18, 2025

11. "Who Disconnected the Call" in Regular RingCentral Call Logs

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    Kimberlyn Alacre shared this idea  ·  Mar 18, 2025

12. Request for Customizable Duration of Pop-Up Notifications in RingCentral App

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    Kimberlyn Alacre supported this idea  ·  Feb 6, 2025

13. Feature Request – Ability to Broadcast Updated Number Location

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    Kimberlyn Alacre supported this idea  ·  Jan 29, 2025

14. Provide a detailed explanation of the failed fax transmission caused by the encrypted attachment

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    Kimberlyn Alacre supported this idea  ·  Jan 27, 2025

15. Mask Contact IDs

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    Kimberlyn Alacre shared this idea  ·  Jan 20, 2025

16. Addition of SIP Status Codes to CDR Reports or API Download

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    Kimberlyn Alacre shared this idea  ·  Jan 16, 2025

17. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

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    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kimberlyn Alacre supported this idea  ·  Jan 13, 2025

18. Auto-Conversion of Audio Files to 64 kbps Bit Rate

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    Kimberlyn Alacre shared this idea  ·  Jan 13, 2025

19. Add "Average Outbound" Metric to Reporting

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    Kimberlyn Alacre shared this idea  ·  Jan 10, 2025

20. Request for Enhanced Warning and Clear Options for Number Removal and Inventory Management

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kimberlyn Alacre shared this idea  ·  Jan 8, 2025