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6 results found

  1. Improve AI Transcription

    40 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Admin →
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    Randy commented  · 

    Even the lead extract spreadsheet is very hard to understand. the last column is poorly formatted.

    Randy supported this idea  · 

  2. Email AI Receptionist Call History Summary After Each Call

    30 votes

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    New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Admin →
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    Randy supported this idea  · 
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    Randy commented  · 

    This should be a basic option since Ring Central has Ring Central notes. The AI has call transcript already in the call history. Emailing it automatically should be an easy implementation.

  3. forwarding calls to AI Receptionist from a call queue

    12 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Admin →
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  4. Call Masking for credit card transactions need to be available for mvp plans.

    35 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  5. Analytics Company Numbers- Ability to filter if its routed to the call Call queue,IVR or User

    5 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  6. Set "Forwarding when Busy" and "Forwarding when No Answer" in a call queue to an external number

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Randy shared this idea  ·