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  1. Option to change Profile Picture to Default

    112 votes

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    Future Consideration  ·  18 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kevin commented  · 

    With the wrong user or image, I'd escalate this problem to Critical - thankfully this far it's only causing confusion and frustration. Please consider adding this; even if it's only to CLEAR/RESET to default image.

    Kevin supported this idea  · 

  2. Edit profile picture on admin portal

    22 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kevin commented  · 

    I have users with multiple hardware, some reassigned. To create a 2nd account RingCentral App account just to change an inherited profile image is unexpected. I'm not keen on recreating accounts or reprovisioning just to clear an image.

    Kevin supported this idea  · 

  3. Voicemail to text to have an option to allow profanity

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Kevin commented  · 

    Voicemail currently includes customer names overlapping censored words. The postprocessing for transcription clarity could be avoided if censoring could be conditionally disabled.

    Kevin supported this idea  · 

  4. Full Content Voicemail Transcript

    5 votes

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    2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kevin commented  · 

    I'm in the same situation as previous comment. Customers have names overlapping censored words, and the required postprocessing for transcription clarity would not be required if censoring could be conditionally disabled.

    Kevin supported this idea  ·