← RingCentral Ideas

Settings and activity

6 results found

  1. Auto email and additional archiving of Adoption and Usage analytics

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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    Duane shared this idea  · 

  2. I would like to be able to see the total time a user is toggled on to accept calls

    52 votes
    3 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Duane supported this idea  · 

  3. Performance report align with user call logs

    57 votes
    New  ·  7 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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    Duane supported this idea  · 

  4. Call should not be detected as missed if it was answered elsewhere

    40 votes
    New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Duane supported this idea  · 

  5. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    569 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Duane supported this idea  · 

  6. RC for Zapier - Inbound Call Recording triggers

    2 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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