← RingCentral Ideas

Settings and activity

6 results found

  1. Fax Preview When Sending Fax through Softphone

    5 votes
    New  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Helen shared this idea  · 

  2. RingCX - Play Remaining Esimated Wait Time to Callers in Queues (More than just once)

    22 votes
    Under Review  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Helen supported this idea  · 

  3. RingCX - Option not to count outbound queue calls within inbound reporting stats

    22 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Helen supported this idea  · 

  4. View Ring CX Realtime dashboards in minutes and seconds.

    61 votes
    Planned  ·  7 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Helen supported this idea  · 

  5. Sync RingCentral Desktop Application With RingCX

    196 votes
    Under Review  ·  15 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Helen supported this idea  · 

  6. On the Adoption & Usage reports, filter by Site or by Department

    3 votes
    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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    Helen shared this idea  ·