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  1. 3 votes

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    Joseph commented  · 

    Turns out that this actually does work, despite zero documentation about it from RingCentral. Basically, you disable SSO in RC, then update the primary domain (for M365 SSO anyway). Then get the XML Download again from the RC App in Entra - pull that back to RC and turn SSO back on. Took about 20 minutes and all users emails auto-updated correctly to the new domain.

    Joseph supported this idea  · 
  2. 1,354 votes

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    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

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    Joseph commented  · 

    @Danny @Debbie, I'm sure that typing in ALL CAPS will move you up the list faster.

  3. 2 votes

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