CallerID Name in UK
It would be useful to have CallerID name to be available in UK as well like in the US. As a business we want to make sure that out customer's are aware that we are calling them since they will see the Name of our business when we call them.
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Hiromithu Ishigaki commented
Customers would like to enable CNAM for individual users on their admin portal.It will help customer to assigned an individual CNAM for their user when making outbound calls to their client.
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Anett commented
HI, we are a London based company and we offer a bath resurfacing service. We cover London, Bristol, Cambridge, Birmingham, Colchester, Reading, Oxford. We have local technicians in each cities. When wall call clients the RingCentral Caller ID shows as a London based number, and clients in these different cities does not want to book with us as they wanted to hire a local company. Sometimes the phone start to ring and hang up in 2 seconds, because it shows up on the client phone as it is a London based number and when I call back they say that they don`t want to book with us. They trust local people more. I would like to have an option to remove the location of the caller ID. It would help our business a lot. Please let me know if there is a possibility for that. Many thanks, Anett, Milton`s Bath Enamel Repair
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MATR Option 3 commented
CNAM for UK account
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Quinton commented
Could you please enable the option for the Company Name to be displayed instead of the main number when calling clients, this is only available to the US RC clients and not the UK.