← RingCentral Ideas

Settings and activity

26 results found

  1. Set logon hours for access to ringcentral.

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Zabi supported this idea  · 

  2. Feature Request: Restrict User Login to RingCentral Mobile App

    9 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Zabi supported this idea  · 

  3. Pop-up window for incoming calls

    16 votes
    New  ·  5 comments  ·  RingSense & AI » Accessibility  ·  Admin →
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    Zabi supported this idea  · 

  4. call recording and csat scores

    6 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi shared this idea  · 

  5. RingSense: Modifying AI Scores

    15 votes
    Planned  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
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    Zabi supported this idea  · 

  6. edit transcripts

    9 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi shared this idea  · 

  7. Transcription is not good for spanish when a summary of the call is being done by AI or in ringsense on the backend. It is completely wrong

    5 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Zabi supported this idea  · 

  8. Spanish Support for RingSense Transcription and Translation (to English)

    32 votes
    8 comments  ·  RingSense & AI » Other  ·  Admin →
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    Zabi supported this idea  · 

  9. add admin ability to delete calls /insights/ai tracking / transcripts ect

    6 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi supported this idea  · 

  10. Texting

    3 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi supported this idea  · 

  11. Remove Profanity Censoring

    9 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi supported this idea  · 

  12. log transcripts read the same as calls listened

    2 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi supported this idea  · 

  13. Comprehensive Data Download from RingSense

    14 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi supported this idea  · 

  14. The title of the uploaded calls in RingSense should sync with the RingCentral contacts list.

    20 votes
    New  ·  3 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi supported this idea  · 

  15. Export scorecard data

    28 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi supported this idea  · 

  16. Ability to Change Implicit Team Names

    22 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi supported this idea  · 

  17. Japanese language support

    4 votes
    0 comments  ·  RingSense & AI » Accessibility  ·  Admin →
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    Zabi supported this idea  · 

  18. Create deals without having a CRM connected

    2 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    An error occurred while saving the comment
    Zabi commented  · 

    This is especially important for your customers that do not outsource their CRMs and use a custom built or in-house built platform to track customers.

    Zabi supported this idea  · 

  19. To have the ability or option to transcribe an existing call Recording

    5 votes
    New  ·  1 comment  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Zabi supported this idea  · 

  20. Auto-delete RingSense recordings under 1 minute

    31 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Zabi supported this idea  · 
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