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3 results found

  1. Enable a true DND presence sync

    166 votes
    17 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

    An error occurred while saving the comment
    Peter commented  · 

    This is a critical feature for efficient call routing. Our staff needs to know if someone is on DND.
    Yealink says this is a server-side feature that is available. Ring Central simply needs to apply this feature.

    Peter supported this idea  · 

  2. DND - Presence Key Notification

    30 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Peter commented  · 

    This is a critical feature for efficient call routing. Our staff needs to know if someone is on DND.
    Yealink says this is a server-side feature that is available. Ring Central simply needs to apply this feature.

    Peter supported this idea  · 

  3. blocked outbound caller ID being tagged as spam

    9 votes
    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?