Settings and activity
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Samantha
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11 votesSamantha
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7 votesSamantha
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2 votesSamantha
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2 votesSamantha
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1 voteSamantha
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17 votesSamantha
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11 votesSamantha
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14 votes
An error occurred while saving the comment Samantha
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22 votesUnder Review ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Thank you for this feedback!
As a workaround while this is being reviewed, instead of asking customers to respond with the word Cancel, you could ask to respond with 1 to Accept and 2 to Cancel.
Samantha
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1 voteSamantha
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137 votesSamantha
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Before I could enter a number, create a contact and then chose to call or send a text message. Now it's multiple steps to add an attachment when before I could just drag and drop it to the message field. This update is creating more work and slowing down work.