← RingCentral Ideas

Settings and activity

12 results found

  1. Ability to see the thread first before asking to compose a message

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Samantha supported this idea  · 

  2. Show entire SMS history when creating a new SMS like it used to

    6 votes
    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Samantha supported this idea  · 

  3. Please switch back to previous SMS format!

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Samantha supported this idea  · 

  4. Please switch back to previous SMS format!

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Samantha supported this idea  · 

  5. Ability to disable the new SMS layout

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Samantha supported this idea  · 

  6. Allow us to add an attachment to templates. I send out reminders about upcoming renewals and send out the same flyer but can't attach it.

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Samantha shared this idea  · 

  7. Receive Google Verification Codes using RingCentral Phone Numbers

    13 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Samantha supported this idea  · 

  8. Creating a new text

    9 votes
    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Samantha supported this idea  · 

  9. Please Remove the New "Send New Text" Pop-Up Window and Revert to the Old Format

    14 votes
    Implemented  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    An error occurred while saving the comment
    Samantha commented  · 

    Before I could enter a number, create a contact and then chose to call or send a text message. Now it's multiple steps to add an attachment when before I could just drag and drop it to the message field. This update is creating more work and slowing down work.

    Samantha supported this idea  · 

  10. Remove keyword "CANCEL" from automatic OPT-OUT for SMS

    18 votes
    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    Thank you for this feedback!


    As a workaround while this is being reviewed, instead of asking customers to respond with the word Cancel, you could ask to respond with 1 to Accept and 2 to Cancel.

    Samantha supported this idea  · 

  11. Can we bring back the drag and drop feature in the app for when sending out new messages.

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Samantha shared this idea  · 

  12. Auto reply SMS to missed calls

    127 votes
    Planned  ·  24 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Samantha supported this idea  ·