We are in desperate need of these feature

Customers and outsiders are constantly sending text messages to our main line. It would be beneficial to have an automated reply back asking to please call that this number does not accept text messages.

This feature is critical for our clients who call rather than email. Sometimes the office is closed and they don’t realize it because we don’t have an auto/reply

It would be helpful to have an auto reply or "out of office" feature in which anyone that sends us a text could get an customized auto reply.

ability to send an SMS for our missed calls or unanswered calls with a custom message

When the client is away (on vacation) and receives a text message, rc app will send an auto-reply message to the sender.

It helps to make client more respected or you can include in message other important information so that you could automatically redirect lead/client.

would like an auto SMS message be sent o anyone who calls, texts, or leaves a voicemail that the message/ call was received.

We would like the phone system to be able to automatically send a text message to calls that we have missed.

as a healthcare professional, texting is not HIPAA compliant… Yet it is a major method of communication. It would be IMMENSELY helpful if I had an auto reply to texts that stated “Auto response: Please be aware Dr Koppa does not reply to text messaging. If this is an emergency please call 911. Otherwise Dr Koppa may be reached via phone at … or through her website at …” PLEASE DO THIS FOR ME 🙏🏼

Hi Team.Pls include the feature to send auto- SMS for missed calls on your next release. It's always important to stay connected with our clients by an means.Hope you understand it.Regards,Ben

We've seen market research that businesses have saved thousands of dollars a month through automated missed call text responses by getting bookings and closings from people they otherwise would've missed. We own a gym and having an avenue to say "sorry we missed your call, we're on the phone with another client. how can we help you?" would be a game changer

yes!!

YES please!! PLEASE PLEASE! That would be amazing!!

I have asked about this option in the past. Are there any plans where user extensions can automatically flash a call back via text messaging on a missed call? We have been using Phonewagon as a work around but would like to keep it all unison on 1 system. Telzio also offers similar features and is a possible migration to move our whole system. We have been with ringcentral over 10 years and like it here. Hoping for insight on a future feature addition.

automatic reply in a form of SMS

auto reply on SMS

Customer would like to have auto reply feature for SMS

Instant response helps reduce the risk that your customers might call someone else when you can't answer. When you miss a call from a new contact, Grasshopper can send them a pre-written, automatic text response from you. They can text you back with additional information, or even schedule a time to talk.https://www.youtube.com/watch?v=XiaHEWq0pRY&t=765s

a missing call for a business means a missing income opportunityIt would be nice to send a SMS to all missing caller with a customizable text (like a website of our business for direct booking)