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8 votes
Davin supported this idea ·
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205 votes
Davin supported this idea ·
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178 votesFuture Consideration ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
September 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!
I would like to add, that once you press Ignore, the call continues to ring for all other users when calls are set to simultaneous ring. I used to with 8x8 and this was not an issue for them. I have also thought about going back to 8x8 simply because of this and the fact that it looks like this issue isn't a priority for RC since the original post for this issue was all the way back in 2022 and it still hasn't been addressed.