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  1. System Wide Directory list. This isn't a new idea. It seems Ring Central designed a phone system without having a way to add system wide...

    3 votes

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    Planned  ·  0 comments  ·  Phone & Messaging  ·  Admin →
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    Abacus supported this idea  · 

  2. Central speed dial destinations

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Abacus supported this idea  · 

  3. Account wide Speed dials

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Disable "AI is taking notes" when on call

    157 votes

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    37 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Abacus supported this idea  · 

  5. Add Global Speed dials

    7 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Abacus commented  · 

    This has been requested by client so that they can continue to dial a 5-digit number in order to reach a 10digit number for phones that are not on the RC system.

    Abacus supported this idea  ·