Settings and activity

74 results found

1. Incoming call when in Meeting status

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jan 28, 2026

2. Call queue functionality

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jan 21, 2026

3. Allow Infinite Call Looping in Call Queue

   24 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jan 21, 2026

4. Call transcripts in reports

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jan 9, 2026

5. Auto-email AI Assistant phone call transcripts to RingCentral User

   13 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jan 9, 2026

6. View call transcripts

   9 votes

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   3 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jan 9, 2026

7. Ability to change file type when downloading an attachment within RingCentral App

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jan 7, 2026

8. Call Log Filter By Time

   11 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jan 2, 2026

9. Call Routing Map Diagram

   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Dec 10, 2025

10. Automatic resending of failed faxes

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Dec 3, 2025

11. Have the ability to retrieve faxes that have not been received in the past weeks

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Dec 3, 2025

12. Feature Request – Customizable User Manager Permissions for User Groups

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Nov 26, 2025

13. Give users ability to use the company main fax line number as their Fax caller ID.

    13 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Nov 18, 2025

14. SMS recipient increase

    20 votes

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    1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Nov 14, 2025

15. The caller ID should be longer then 15 characters.

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Nov 11, 2025

16. Incoming Call Information Display

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Nov 3, 2025

17. Missed call should not be tagged on call queue as missed if picked up by a member on another call queue

    7 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Oct 30, 2025

18. reporting on missed call queue calls

    11 votes

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    0 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Oct 30, 2025

19. Multiple User on Operator

    23 votes

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    New  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Oct 13, 2025

20. Email AI Receptionist Call History Summary After Each Call

    31 votes

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    New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Oct 13, 2025