Settings and activity

166 results found

1. iBulk SMS Support for iOS App

   7 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ly shared this idea  ·  Jul 30, 2026

2. Enable Group SMS Creation on Mobile App

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jul 30, 2026

3. Bulk SMS using mobile app

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jul 30, 2026

4. AI

   3 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jul 23, 2026

5. Ability to download voicemail for other user

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jul 23, 2026

6. Show Original Callers Number in Caller ID when Transferring calls to External numbers

   91 votes

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   Under Review  ·  18 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jul 15, 2026

7. Configurable Auto-Resolve Settings for SMS Shared Inbox

   17 votes

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   New  ·  5 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jul 13, 2026

8. Call pick up notifications

   9 votes

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   New  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jul 10, 2026

9. Pause Automatic Call Recording

   39 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jul 9, 2026

10. Call Recording Opt Out for Customers

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jul 9, 2026

11. When cold transferring the call to Call Queue, show caller ID of original caller, not person who forwarded the call

    80 votes

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    New  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jun 30, 2026

12. Detailed report of abandoned calls in a call queue in analytics

    37 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jun 29, 2026

13. SMS that can be send when Messages/SMS not being delivered

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jun 29, 2026

14. Callback Configuration

    11 votes

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    New  ·  2 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jun 24, 2026

15. changed email address for email alert notification

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jun 23, 2026

16. Language Selection Before Greeting

    3 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Ly supported this idea  ·  Jun 23, 2026

17. increase lead questions

    8 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jun 23, 2026

18. Google Calendar Appointment booking

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jun 18, 2026

19. Leave a group SMS

    14 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jun 17, 2026

20. Global HUD updates to users

    19 votes

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    4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jun 15, 2026