Settings and activity

66 results found

1. Call Routing Map Diagram

   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Dec 10, 2025

2. Automatic resending of failed faxes

   2 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Dec 3, 2025

3. Have the ability to retrieve faxes that have not been received in the past weeks

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Dec 3, 2025

4. Feature Request – Customizable User Manager Permissions for User Groups

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Nov 26, 2025

5. Give users ability to use the company main fax line number as their Fax caller ID.

   12 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Nov 18, 2025

6. SMS recipient increase

   20 votes

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   1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Nov 14, 2025

7. The caller ID should be longer then 15 characters.

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Nov 11, 2025

8. Incoming Call Information Display

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Nov 3, 2025

9. Missed call should not be tagged on call queue as missed if picked up by a member on another call queue

   7 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Oct 30, 2025

10. reporting on missed call queue calls

    11 votes

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    0 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Oct 30, 2025

11. Multiple User on Operator

    21 votes

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    New  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Oct 13, 2025

12. Email AI Receptionist Call History Summary After Each Call

    29 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Oct 13, 2025

13. sending Bulk SMS request

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Oct 3, 2025

14. Block outbound calls by number for specific users

    31 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Oct 1, 2025

15. Include Short and Long Abandoned Calls in RingEX Performance Reports

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Sep 18, 2025

16. Generate analytics reports showing detailed call queue report

    40 votes

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    New  ·  6 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Sep 18, 2025

17. Performance report align with user call logs

    93 votes

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    Under Review  ·  11 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Sep 18, 2025

18. Retrieve deleted conversations

    40 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Sep 16, 2025

19. Capability to retrieve deleted sms for deleted extensions.

    24 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Sep 15, 2025

20. retrieving deleted SMS

    19 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Sep 15, 2025