Settings and activity

58 results found

1. Missed call should not be tagged on call queue as missed if picked up by a member on another call queue

   6 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Oct 30, 2025

2. reporting on missed call queue calls

   11 votes

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   0 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Oct 30, 2025

3. Multiple User on Operator

   17 votes

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   New  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Oct 13, 2025

4. Email AI Receptionist Call History Summary After Each Call

   24 votes

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   New  ·  2 comments  ·  RingSense & AI » AI Receptionist  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Oct 13, 2025

5. sending Bulk SMS request

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Oct 3, 2025

6. Block outbound calls by number for specific users

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Oct 1, 2025

7. Include Short and Long Abandoned Calls in RingEX Performance Reports

   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Sep 18, 2025

8. Generate analytics reports showing detailed call queue report

   36 votes

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   New  ·  5 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Sep 18, 2025

9. Performance report align with user call logs

   91 votes

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   New  ·  10 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Sep 18, 2025

10. Retrieve deleted conversations

    38 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Sep 16, 2025

11. Capability to retrieve deleted sms for deleted extensions.

    24 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Sep 15, 2025

12. retrieving deleted SMS

    17 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Sep 15, 2025

13. 1 Number (RingEx License) assigned to 2 desk phones

    17 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Sep 11, 2025

14. Auto retry failed faxes when getting a busy signal

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Sep 9, 2025

15. Failed faxes

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Sep 9, 2025

16. Viewing failed fax attachments

    20 votes

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    New  ·  7 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Sep 8, 2025

17. Ability to retrieve call recording even if the call was transferred to an external number

    20 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Sep 5, 2025

18. Adding multiple external number to answer call when call queue is busy.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Aug 26, 2025

19. Main Number as the texting ID for multiple users

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Aug 25, 2025

20. I have 5 users with all diffrent phone numbers. Why can't they all send text messages from the main phone number? th

    64 votes

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    3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Aug 25, 2025