Settings and activity

172 results found

1. Option to file carrier ticket for outbound CNAM complaints

   37 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Aug 20, 2026

2. Active Number and SMS Capability Verification

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Aug 20, 2026

3. Allow Administrators to Hide the ACE Tab from Non-Manager Roles

   5 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Aug 20, 2026

4. Increase Received Faxes Limit for more than 200

   38 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Aug 18, 2026

5. Calendar presence should not allow incoming calls in the app

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Aug 13, 2026

6. Ability to stop pending outbound faxes

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Aug 4, 2026

7. iBulk SMS Support for iOS App

   7 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ly shared this idea  ·  Jul 30, 2026

8. Enable Group SMS Creation on Mobile App

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jul 30, 2026

9. Bulk SMS using mobile app

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jul 30, 2026

10. AI

    3 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jul 23, 2026

11. Ability to download voicemail for other user

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jul 23, 2026

12. Show Original Callers Number in Caller ID when Transferring calls to External numbers

    95 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jul 15, 2026

13. Configurable Auto-Resolve Settings for SMS Shared Inbox

    21 votes

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    New  ·  5 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jul 13, 2026

14. Call pick up notifications

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jul 10, 2026

15. Pause Automatic Call Recording

    39 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jul 9, 2026

16. Call Recording Opt Out for Customers

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jul 9, 2026

17. When cold transferring the call to Call Queue, show caller ID of original caller, not person who forwarded the call

    80 votes

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    New  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jun 30, 2026

18. Detailed report of abandoned calls in a call queue in analytics

    37 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jun 29, 2026

19. SMS that can be send when Messages/SMS not being delivered

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jun 29, 2026

20. Callback Configuration

    11 votes

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    New  ·  2 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jun 24, 2026