sms spam
I tried to send a client a text message that did not go through due to 1 key word it was blocked. I spent an hour on the phone with Tech support to find this out. I am proposing RC come up with an AI agent or something that we could plug the message into and have it help us ID which key word or words is causing the SMS/TXT message to not go through. It would save customers a lot of time as well as RC Tech Support Time. It would even be better if on the message box itself if the key words would be highlighted prior to sending. This would allow us to ID those words and change our message so it will not be rejected.
6
votes
Jerry
shared this idea