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7 results found

  1. Request to Support Favorites for CSV-Imported Contacts with "RingCentral (Default)" Source

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Stuart supported this idea  · 

  2. Do not disconnect all callers when organizer leaves conference call

    13 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Stuart commented  · 

    I'd like to see this available for created conference calls and for merged conference calls.

    Stuart supported this idea  · 

  3. Leaving a Local Conference Call of 3 or more

    6 votes

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    2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Stuart commented  · 

    We used this constantly with our previous system. We were surprised and disappointed when we realized RingCentral did do this. We'd really like to see it added as an option.

    Stuart supported this idea  · 

  4. Creating new Contact Groups

    20 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Stuart supported this idea  · 

  5. Allow External directory contacts to be saved as quick contacts.

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Admin →
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    Stuart supported this idea  · 

  6. Increasing the return time of Call Park from 5 minutes to 10 minutes.

    25 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Stuart commented  · 

    This should be a fully customizable setting. There's no way of knowing how long someone will be on their current call before they can take the parked call.

    Stuart supported this idea  · 

  7. Park Call to Direct Extension

    18 votes

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    25 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Stuart commented  · 

    This was a basic function in our Avaya PBX system and is crucial to ensuring calls are answered in the order they were received. Parking a call to someone's extension ensures that it is the next call they receive and that no queue calls ring to them before they can retrieve the parked call.

    Stuart supported this idea  ·