Allow External directory contacts to be saved as quick contacts.
Some of our users only use a portion of the external shared contacts directory that we have applied for all the users (different departments use different contacts.) They would like to be able to add from the external shared contacts directory to their personal quick contacts .
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Jason
shared this idea
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Sam
commented
Waste Management needs to the capability of adding externally shared contacts to favorites/quick contacts. Customer does not want the extension number to be shown in the contact, so the use of externally shared contact is the solution. However, these contacts are not able to be added as favorites/quick contacts.