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8 results found

  1. Feature Request – Ability to Share Files, URLs, and Documents in Chat

    7 votes

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    New  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Jorge supported this idea  · 

  2. Feature Request – Toolbar Controls During Presentation Mode

    4 votes

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    New  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Jorge supported this idea  · 

  3. Read notification for RingCentral messages

    177 votes

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    60 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Future Consideration  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    September 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!
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    Jorge commented  · 

    Improves accountability and responsiveness in communication.
    Enables better tracking of urgent or time-sensitive messages.
    Aligns RingEX chat with modern messaging expectations and user behavior.

    Jorge supported this idea  · 

  4. Save Conference Chat in Users’ RingEX Chat History

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Jorge commented  · 

    Provides continuity and easy access to key information.
    Supports compliance, traceability, and knowledge management.
    Reduces dependency on external note-taking or screenshots.

    Jorge supported this idea  · 

  5. File and Image Sharing in RingEX Conference Chat

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Jorge commented  · 

    Enhances collaboration without leaving the RingEX platform.
    Ideal for remote teams, training, IT support, and sales.
    Aligns with industry standards (Zoom, Teams, etc.) and closes a key feature gap.

    Jorge supported this idea  · 

  6. Integration of RCS (Rich Communication Services) as a Communication Channel in RingCX

    3 votes

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    Under Review  ·  0 comments  ·  RingCX » Digital experience  ·  Admin →
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    Jorge supported this idea  · 

  7. Multichannel Campaign Orchestration Module (WhatsApp, SMS, Email)

    3 votes

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    Under Review  ·  1 comment  ·  RingCX » Digital experience  ·  Admin →
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    Jorge commented  · 

    Some campaigns may be designed to operate exclusively over digital channels, such as WhatsApp and SMS only, without involving voice calls. This is especially useful for non-intrusive notifications, reminders, promotions, or transactional alerts, where voice is unnecessary or undesirable.

    Jorge supported this idea  · 

  8. Custom Rule for Internal Transfer

    11 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Jorge supported this idea  ·