Settings and activity

7 results found

1. adjust how AI notes summarize calls

   14 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Tashara supported this idea  ·  Aug 6, 2025

2. Train Ringsense with Our Policies, SOPs & Training Materials

   5 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Tashara supported this idea  ·  Aug 6, 2025

3. Sync RingCX and RingSense customer data

   5 votes

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   Tashara supported this idea  ·  Aug 6, 2025

4. Can RingSense be filterable on disposition code?

   12 votes

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   New  ·  2 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Tashara supported this idea  ·  Aug 6, 2025

5. Data for the current month in Coaching Insights should become readily available after a manager is assigned to the agents.

   9 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Tashara supported this idea  ·  Aug 6, 2025

6. Assign managers to agents in bulk

   6 votes

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   0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Planned  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

   Thanks so much for sharing this suggestion! I’m happy to let you know that we’ve added it to our product roadmap for the upcoming quarter. We’ll update this thread and let you know here as soon as it’s live for our customers.

   Tashara supported this idea  ·  Aug 6, 2025

7. Please add an ability to edit the scorecard by moving questions up are down by priority once the card has been created.

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Edit…  ·  Delete…  ·  Admin →
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   Tashara shared this idea  ·  Aug 6, 2025