Settings and activity

4 results found

1. call back to follow queue business hours

   21 votes

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   New  ·  5 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Bruce supported this idea  ·  Mar 25, 2026

2. Shorten the voicemail duration a caller can record

   21 votes

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   New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bruce supported this idea  ·  Feb 20, 2026

3. Forward a voicemail to a call queue voicemail

   46 votes

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   Future Consideration  ·  12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Bruce supported this idea  ·  Jan 30, 2026
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   Bruce commented  ·  Jan 30, 2026  ·  Edit…  ·  Delete…

   100% agree, This need to be a feature. We often have the need to forward a voicemail to the REX Call Queue that is responsible for it.

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4. Inbound Queued Callback option in Queue Events, it's only in DTMF sub-Queue Events options which is limiting

   19 votes

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   New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Bruce supported this idea  ·  Oct 1, 2025