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  1. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    336 votes

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    Planned  ·  105 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Bruce commented  · 

    How is this not completed yet? Set for 2022 and it is 4 years late! Medical facilities are required by law to put a disclaimer on all faxes. Large, medium and small corporations all use branding. This makes Ring Central look very bad. Had we known about this limitation ahead of time it would have influenced our decision in choosing Ring Central as our phone provider.

    Bruce supported this idea  · 

  2. call back to follow queue business hours

    23 votes

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    New  ·  5 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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    Bruce supported this idea  · 

  3. Shorten the voicemail duration a caller can record

    21 votes

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    New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Bruce supported this idea  · 

  4. Forward a voicemail to a call queue voicemail

    49 votes

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    Future Consideration  ·  13 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Bruce supported this idea  · 
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    Bruce commented  · 

    100% agree, This need to be a feature. We often have the need to forward a voicemail to the REX Call Queue that is responsible for it.

  5. Inbound Queued Callback option in Queue Events, it's only in DTMF sub-Queue Events options which is limiting

    19 votes

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    New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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    Bruce supported this idea  ·