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Settings and activity

6 results found

  1. Check another user's messages using Admin Password or Master Password

    7 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Heather supported this idea  · 

  2. option to view messages on admin portal

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Heather supported this idea  · 

  3. Admin can change other users' presence status and presence message

    29 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Heather commented  · 

    This is a huge need in our office for users who are out sick. We use the HUD to know who is in the office and available for calls and we do not allow our staff to work outside of office hours so they do NOT have the app on their cell.

    Heather supported this idea  · 

  4. Ability to disable Presence settings under user level

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Heather supported this idea  · 

  5. When cold transferring the call to Call Queue, show caller ID of original caller, not person who forwarded the call

    33 votes

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    New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Heather supported this idea  · 

  6. Have numbers show up as "From" on RollOver calls.

    42 votes

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    New  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Heather supported this idea  ·