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Have numbers show up as "From" on RollOver calls.

When calls RollOver to another queue, they do not show the number that it is trying to RollOut too. This used to be a feature in the old RingCentral Phone App. The app should in include a "From" to indicate that the call came from one extension, and rolled to another.

28 votes
Brendan shared this idea  ·   ·  Report…  ·  Admin →
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  • SGU_HDQ commented  ·   ·  Report

    PLEASE PLEASE!!! Implement this immediately for so many reasons!!!! It will absolutely improve the call experience for the desk, the caller, and the person taking the rollover. Such a helpful idea!

  • Emily commented  ·   ·  Report

    Such a helpful idea and would really improve call handling in our office.

  • Tom commented  ·   ·  Report

    This would be of great help for my team.

  • SGU_HDQ commented  ·   ·  Report

    This is an important and critical feature; additionally, the caller's number should always be displayed on the screen. It is important to know that the call is a rollover and who is calling.

  • Matthew commented  ·   ·  Report

    This is super important and would help us greatly with rollover calls.

  • SGU_HDQ commented  ·   ·  Report

    Vincent
    Great idea! Would love to see it implemented ASAP.

  • MOD commented  ·   ·  Report

    We have a large office and this is mission critical

  • Sydnee commented  ·   ·  Report

    This is an important feature; additionally, the caller's number should always be displayed on the screen. It is important to know that the call is a rollover and who is calling.

  • Bill commented  ·   ·  Report

    This is an important feature; additionally, the caller's number should always be displayed on the screen. It is important to know that the call is a rollover and who is calling.