Settings and activity

5 results found

1. Granular ACE Permission Levels with Restricted Call Data Access

   14 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Stanislav Ilev supported this idea  ·  Jul 22, 2026

2. Admin Roles and Permissions Access Control

   32 votes

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   New  ·  4 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Stanislav Ilev commented  ·  Jul 21, 2026  ·  Edit…  ·  Delete…

   Great idea that will add more value to RingCentral customers! Looking forward to seeing it implemented! Good luck!

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   Stanislav Ilev supported this idea  ·  Jul 21, 2026

3. Allow Administrator to disable "Auto-answer call" feature

   122 votes

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   14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is available! Learn more here.

   Stanislav Ilev supported this idea  ·  Nov 27, 2025

4. Option to display original callers name on AI transcription during transferred call.

   126 votes

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   New  ·  17 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Stanislav Ilev supported this idea  ·  Nov 27, 2025

5. Support for SSO across multiple Entra ID tenants.

   146 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Stanislav Ilev supported this idea  ·  Nov 27, 2025