Settings and activity
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2 votes
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Micah
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3 votesMicah
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An error occurred while saving the comment Micah
commented
We have had multiple complaints from end users about the limited functionality of the corporate directory on the Polycom phones with RingCentral. The user is required to perform 7 key presses just to get to the directory and then has to use multi-tap on the number pad to spell out the name. We need a scrollable option please.
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151 votes
An error occurred while saving the comment Micah
commented
Why is it taking over 4 years to review this? RingCentral, your competitors (including Zoom) already offer this feature. Please move this request into production.
Micah
supported this idea
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This should be more than just an idea or a feature request. This is a fundamental flaw in the design of the RingCentral system. Large businesses with multiple locations are not able to convert all locations on the same day, nor are they able to port all of the numbers on the same day. When a location that has a port request in, but has not been converted called a location on RingCentral, it shows the name of the SuperAdmin on CallerID. This is very confusing to all parties involved. Please make this a priority.