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138 results found

  1. We need to receive verification codes from a short code, and apparently, this feature is not yet available with the newest release.

    30 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  2. In my office, we have one main phone number that is published and patients recognize. However, through Ring Central, each team member has a different (private) number. We are used to having everyone receive and being able to send text messages from the main office number. It would become very confusing for patients to receive text messages from several different numbers (the individual lines) rather than the main number that they recognize. However, it appears at this time, only one extension can receive and send text messages using the main phone number. I would like for my entire staff to…

    23 votes

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    New  ·  2 comments  ·  SMS/Text  ·  Admin →
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  3. I would like to be able to order the template texts alphabetically or what ever so that I can find them in a logical order. ie - all texts pertaining to Reminders, or Paperwork Due, etc. - I like and use the templates every day. I used to have a text file on the side of my RC that I would cut and paste into RC. So great addition!

    7 votes

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    New  ·  4 comments  ·  SMS/Text  ·  Admin →
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  4. This feature may help us receive verification codes using our RingCentral numbers for my business with Google platform.

    10 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  5. Ability to receive OTP when creating an account on websites.

    15 votes

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    New  ·  4 comments  ·  SMS/Text  ·  Admin →
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  6. Allow sorting of "text message templates". We use them a lot and it would be amazing to have them sorted by category (either numerically or alphabetically) so as not to have to search down a long list of responses that are out of order. Please add this feature!!

    12 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  7. Customer wants to disable/deselect/turn off the reading pane/Text sms, just like when you go to the Unread messages. On the SMS box it should be showing like a blank page and it should still show the number of the sender of the SMS.

    7 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  8. I have advised my clients that when they want to cancel their appointment for my business to send a text message containing the word "CANCEL" to my company number. Instead of me receiving just the SMS those customers ending up on the OPTED-OUT numbers, now I have no way of sending SMS to them. Please remove this keyword "Cancel" from automatically going to opted out number, my keyword for opting out of SMS is "STOP"

    5 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  9. Ability have a signature at the end of every SMS so there is no need to type it in manually.

    8 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  10. When using the RingCentral Windows App, I would like a one click solution to text my current caller. Currently I have to manually type in their number to text them.

    3 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  11. Would be great to have spell check function for texting.

    5 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  12. Looking for a way to automatically suffix our SMS messages "Stop to Quit".

    2 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  13. Stop multiple messages from just one number, for example when we communicate with this number, this number sends like 10 messages but one information like he will say "yes" on the text but will be sent like 10x, I want to stop that because the charges increase on our system.

    5 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  14. I would like to have the ability to type a message and be able to schedule it for a "send date or at a later date and time."

    2 votes

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    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  15. Share contacts from an apple or android device through RingCentral App as an SMS. Share contact is currently enabled however it sends as an internal message through Chat Message inside RingCentral App.

    14 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  16. We are requesting to have a unified inbox that allows him to see texts from every single RingCentral phone numbers and respond to them in one place.

    3 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  17. An option for us to send text messages for thousand recipient without using any platform or puting the number manually.

    6 votes

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  18. Have an option to use Substitute Caller ID for SMS

    8 votes

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  19. restrict a user from entering anymore once maximum amount of character is reached for SMS

    2 votes

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  20. I want to see on my ringcentral app how many characters I have entered before sending SMS

    2 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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