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5 results found

  1. New RingCentral - no date stamp for text messages from the day of

    Date and time stamp should be included in all text messages being sent within the RingCentral desktop app. At times, this is used in conjunction with our Accounting team to receive confirmation from users to approve certain matters. Having the text message only read 'today' does not help to validate when the communication actually took place (date and time). The only time date and time is included together is when it's a past date.

    111 votes

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    6 comments  ·  SMS/Text  ·  Admin →
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  2. Bulk delete for sms messages

    we have to click each sms message to delete it. This is cumbersome and frankly an elementary need. I cant believe this isn't already an option.

    41 votes

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    17 comments  ·  SMS/Text  ·  Admin →
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  3. Search bar for text messages

    I would love to see a search bar for texts so I can search for the last time I texted someone. I do a lot of group texts, so I cannot just pull up the individual contact to see the history. I would love to be able to search for all the group texts including a specific individual.

    1 vote

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    Implemented  ·  0 comments  ·  SMS/Text  ·  Admin →
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  4. Mark as unread from the desktop app

    We have multiple users opening messaged on the same app. We use main business phone number to receive all the text messages. When one of the users reads the message and realizes it was not for him we have to send a group text message to let others know that they opened the message. I can only unread it on my phone app not no one in the team can unread it on the desktop app.

    1 vote

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    Implemented  ·  0 comments  ·  SMS/Text  ·  Admin →
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  5. SMS/Text Templates

    Be able to set up text templates for recurring texts used by team members

    79 votes

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    47 comments  ·  SMS/Text  ·  Admin →
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