This is CRITICAL. This feature is needed for our everyday duties working in the various call queues answering calls all day.

Users tire from repeating their introduction each phone call. The break of an automated messages helps greatly. Please add this.

This is a feature most other modern phone systems already have - we were surprised it wasn't already included in RingCentral functionality. Please add it as soon as possible.

This is extremely important when you are in call queues all day answering calls.

My team is in a call queue , we make calls out all day long. We receive call backs all day long. This is very important feature for our team.

Must have in my job position of answering calls in the EMSR Que.

In a call queue, answering many calls a day. This is a necessity .

We're moving from a phone system where our Agents were able to have a greeting, so they didn't have to say the same things over and over. This is a small, but very nice QoL improvement if your company used to have this feature (Genesys).

Example: "[Company Name], this is Ted, how may I assist you?

So they don't have to repeat this line 1000 times a day.