Settings and activity

73 results found

1. Recurring option in Webinar for RCV

   12 votes

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   New  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  Jul 16, 2025

2. Ability to disable the contact in RingCentral App.

   1 vote

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Jul 16, 2025

3. ability to see who change the status of the agent.

   3 votes

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   New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Jul 16, 2025

4. increase the maximum character counts for ringcx SMS

   4 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Jul 9, 2025

5. Ability to hear the disconnect message using integrated softphone if the user dials a disconnected number.

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Jul 7, 2025

6. Ability to hear the disconnect message using integrated softphone if the user dials a disconnected number.

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   New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Jul 7, 2025

7. would like digital interactions to prompt the agent only after they finish the call, not while the call is in progress

   4 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  Jun 23, 2025

8. Allow Using the Hold Button on the Desk Phone

   44 votes

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   Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  Jun 11, 2025

9. Huge Volume Fax using Email to Fax

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  Jun 3, 2025

10. RingCX Analytics Platform

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    5 votes

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    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  Jun 3, 2025

11. Yearly Report for Calling Minutes Usage Per Month and Per Phone Number

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  May 7, 2025

12. Include Name & Number in Caller ID

    24 votes

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    Under Review  ·  7 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  May 7, 2025

13. Super Admin Can View any Message/FAX/Voicemail

    64 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  May 5, 2025

14. I want to remove entering a password everytime I listen to a voicemail please.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  May 5, 2025

15. User last login history in RingEX

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Apr 21, 2025

16. exclude specific area code in local connect

    5 votes

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    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  Apr 8, 2025

17. Add Robocall filter

    2 votes

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    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Apr 8, 2025

18. Hide Contact Center Numbers from Being Used as Caller ID

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Apr 4, 2025

19. Allow more than 10 people on a group SMS

    51 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Feb 27, 2025

20. Generate Report based on Caller ID Number

    12 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Feb 25, 2025