← RingCentral Ideas

Settings and activity

58 results found

  1. exclude specific area code in local connect

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick shared this idea  · 

  2. Add Robocall filter

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick supported this idea  · 

  3. Hide Contact Center Numbers from Being Used as Caller ID

    11 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    John Erick supported this idea  · 

  4. Allow more than 10 people on a group SMS

    47 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    John Erick supported this idea  · 

  5. Generate Report based on Caller ID Number

    12 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    John Erick supported this idea  · 

  6. RingCX Chats are being forwarded to Ignored message.

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick shared this idea  · 

  7. Super Admin should be able to access voicemail recordings using the Call log report

    9 votes
    0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    John Erick supported this idea  · 

  8. User greeting in RingCX Agent.

    27 votes
    New  ·  10 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick shared this idea  · 

  9. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    60 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John Erick supported this idea  · 

  10. Customer wants 2 user ext to receive fax from main fax line

    13 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John Erick supported this idea  · 

  11. Stay on Call - Call Transfers - Toggle Feature

    17 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick supported this idea  · 

  12. RingCX -- Ability to default "Stay On Call" either on or off

    21 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick supported this idea  · 

  13. Description: We would like to request a feature enhancement that, when dialing the main number, the system will display the calling user's e

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    John Erick shared this idea  · 

  14. ringcx reporting

    5 votes
    Planned  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick shared this idea  · 

  15. RingCentral App Update Roll Out Options

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John Erick supported this idea  · 

  16. To have an option to Play an Announcement if calls are not answered on Limited Extensions

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    John Erick supported this idea  · 

  17. Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

    53 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John Erick supported this idea  · 

  18. retrieve the settings if the user was deleted accidentally.

    4 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    John Erick shared this idea  · 

  19. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

    7 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    John Erick supported this idea  · 

  20. Ability to listen to voicemail while there is a cloud forwarding from their main RC number.

    4 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    John Erick shared this idea  · 
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