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  1. It appears this was a feature in the Meetings App, but is not available in the current version of the Desktop App and our account does not allow us to run Meetings.This is helpful when staff are in a video meeting and they want to hand off control to another presenter or tech support person.

    186 votes

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  2. RingCentral Meetings and Zoom support sharing Host audio to a presentation. From our testing yesterday this is possible IF the RC Video session is started from the web app, but not if started from the all-in-one desktop app.Why:It is often useful for a host to share not just an image, but sound as well, in a meeting or presentation.

    184 votes

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  3. From the invite participants button, there should be an option to send a direct message to a company team member, and/or the ability to call their extension. Currently, the option to call by phone does access my contact list or allow me to enter a fellow team members extension. If I use the desktop app to call them, or they call me, there has to be an easy way to merge or move that call to an existing meeting.Case example. I am hosting a screen share (or video meeting) with someone. I want to invite a colleague to this meeting.…

    170 votes

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  4. Feature to rename participants in RCV

    124 votes

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  5. Why is it useful
    - Highlight important notes in meetings.

    Who would benefit from
    - All of your RC Clients, and you, because your Clients will be happy with RC's Software.

    How should it work
    - Please incorporate the old RC features: whiteboard and annotate.

    121 votes

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  6. 114 votes

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  7. We would like to share links to cloud meeting recordings as we need to share this information with clients for trainings, for example. We would like to be able to share these meeting recordings without having to download the file and send the recording to the client/customer.

    107 votes

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  8. Allow hosts to mark "Speakers" on the call and pin them all at the top of the gallery.

    71 votes

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  9. Would like to add the feature to add a co-host on RingCentral Video when scheduling a meeting. This is when I am on a vacation and has a scheduled recurring meeting. I do not want to stay on meeting first before assigning someone as host moderator.

    64 votes

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  10. The ability to pause your screen share is extremely helpful. For instance, while your client is asking a question, you pause the share to locate the information in order to answer their question. This was something you were always able to do using RingCentral Meetings, but has been discontinued under RingCentral Video. This feature also sets you apart from most other web conference platforms.

    56 votes

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  11. Would like to request RC Meeting ability to transcribe a meeting into text. Since voicemails can transcribe into text, it seems as though RC has the technology to do so. This would be very handy for recorded meetings where we want to keep detailed notes and be able to scan to the relevant information.

    44 votes

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  12. There is currently no option to automatically record a meeting for Ringcentral Video unlike its latter, Ringcentral Meetings.

    44 votes

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  13. Our customer believe that its beneficial to have the feature to allow Shared Screen in one monitor and the Gallery to another to show the full page of the list of participants

    43 votes

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  14. If a user is typing while in a meeting, sometimes the spacebar triggers the microphone to unmute unintentionally. We should have an option to disable that feature in the RCV settings. It doesn't need to be completely removed as it is a convenient feature, but it can be troublesome when in meetings as a listening party only.

    41 votes

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  15. The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.

    40 votes

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  16. Everyone who has RingCentral Video meetings should be able to use the polls feature for larger groups

    30 votes

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  17. When a user starts a video call or RCV meeting a loud ringing tone is heard. Most users find the volume too loud and then reduce the volume on their audio device. Then when the meeting starts the audio is too soft and they have to increase the volume. The suggestion is to reduce the ringing tone vole by 50% and then to increase the meeting volume by 25%.

    29 votes

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  18. Currently the Ring Central platform shows cell phone number as two separate users. In other planforms there is a way to "Hide Non-Video Participants". I suggest that Ring Central add a way to hide the cell phone numbers of those who enter a video call using their cell.

    28 votes

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  19. We would like to be able to set a default background option for all users (or selected users) in our organization.Our team of call center users is continually changing with users being added or deleted from the organization. The new users almost always forget to set their virtual background to blurred or an approved background.We need to be able to go into the Administration Portal and select a group of users and set their default virtual background as blurred (or any image that we choose).Is this possible?

    22 votes

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  20. Our company has been using RingCentral Meetings for quite some time now, and this was a smooth rollout using the Ring Central Meetings for Outlook plugin. People in our company when in Outlook are on the mail page 90% of the time and having the option to schedule or start an instant meeting right on that page made it quick and easy. This I believe is the main reason RingCentral meetings was adopted so quickly and we were not pressured by the Execs to visit Microsoft Teams, Zoom or other platforms. We have a limited number of people that have…

    21 votes

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