458 results found
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Delete past meetings
We need teh option to delete past meetings, either from the RingCentral App or from the Service Web.
3 votes -
Please enhance the option in join RCV via browser
When sending an invite to an external customer/client, it should have the first option to join via browser using meeting invite or in the landing page. Make sure that the join via browser is visible enough for the regular user so that they will not find it on all over the page.
6 votes -
Be able to automatically record meetings using templates and roles.
We want to have all meeting automatically recorded.
17 votes -
2 ideas... Make break-out rooms permanent - Give members access to join their own breakout rooms
Breakout rooms can be time consuming to set up repeatedly.Fixed, accessible breakout rooms allow members to join with less set-up time.This should be for global membership.
4 votes -
Webinar Poll not showing in recording
have an option to record poll in webinarI understand now that polls will not show up in the recordings, but I must say that that makes no sense. I don't see how it's related to the chat functionality, those two things are totally different. When you administer a poll, the poll shows up embedded in the stream that viewers are seeing. But, when you watch the recording, it's not there. The hosts are obviously talking about a poll that viewers don't see, makes no sense.
2 votes -
Hide attendees and meeting information on RCV/Calendar
Hide details that content sensitive information in meetings that show up in people calendars.
Make it private so other people can't see the name of the meeting and the attendees. Google Calendars has this option/setting, Calendars and Contact...etc.In Google there is option to be able to Hide details and mark them as Private so other people can't see the name of the meeting and the attendees.1 vote -
MSFT 365 - Choose your default online meeting provider ( Add RCV as a option)
Customers have asked for the ability to set default meeting provider as seen below. Today MSFT admin have the option of adding MSFT Teams, Blue Jeans, GTM, Google Meet and Zoom as users default meeting type. RingCentral needs to work with MSFT to get RingCentral Video on the list so customers can assign the default meeting type. This would also make RCV more sticky with customers and users. Choose your default online meeting providerhttps://support.microsoft.com/en-us/office/make-every-meeting-online-70f9bda0-fd29-498b-9757-6709cc1c73f0#:~:text=On%20the%20toolbar%2C%20open%20Outlook,your%20default%20online%20meeting%20providerAndrei Zaharia is getting a list of customers - ATOS has asked of this as some customers have asked for it.
5 votes -
park groups custom MOH
I need to have a custom MOH on park groups
1 vote -
Annotation Pen Color Changed
Changing the color of the pen in annotation
1 vote -
Bring back the ability to reorder tasks
We would love to be able to drag tasks in the workspace so they can be quickly and easily reordered in terms of priority order by each user. This allows us to quickly and efficiently search for and complete tasks without having to look through each team or the entire tasks list.
2 votes -
Get a second Host/Participant Codes
Wants to have an option to generate/get a second host code for meeting for either the host or participant in admin portal
2 votes -
Auto Answer for Video calling?
Is it possible to add Auto Answer for Video calling? Thank you! It would be helpful for those who might not have someone in the room with them to answer the video call.
1 vote -
Automatically join the video Meeting when clicking meeting invite
Hello, This is more of a suggestion for future releases of RingCentral Video as the application is working as expected now. Video is frustrating a lot of our users and many have stopped using Video and switched to Teams. This is due to how RingCentral responds when clicking on the meeting link from email invites.The meeting webpage loads as expected and the browser is set to open the application by default. The application does join the meeting, yet the webpage changes the screen to join meeting. Many users join both on the webpage and the application and creates countless issues.…
1 vote -
Add Time Zone selector when scheduling a meeting in RC Video
While using RingCentral Video (I recently switched from Meetings) I noticed when trying to schedule a meeting with a client that the option to select a time zone when setting up a meeting has disappeared. Normally I select our client’s time zone so as not to confuse them when they receive the meeting invite. We schedule meetings with clients in many different time zones, so having the ability to schedule the meeting in their time zone is pretty important to our company.
1 vote -
Add 'Hide Self View' option to RC Video
In RC Meetings, there used to be a 'Hide Self View' option. My boss says this was one of the most important features to him. We have noticed that now we are having to switch to RC Video, the 'Hide Self View' option is no longer available. Is there any way at all to get this feature added to RC Video? It is distracting to some of our team to see ourselves on screen while talking.
1 vote -
Auto-messaging for scheduling a meeting
The customer has auto-reply text messaging where he wants to associate the meeting invite link so that once he sends the messages, his clients will be allowed to schedule a meeting on the date they prefer. He is recommending, if possible, adding it as one of our features so that all their clients can have the capability to arrange a video meeting.
1 vote -
RingCentral Video participant list report
Submitting on behalf of a customer.They would like to have the ability to generate a report of who are the attendees of a RingCentral Video session. They understand that the participant list can be viewed on the interface where the session can be re-played but it is not an efficient way of doing it especially if the admin is not a part of that session.Thank you
1 vote -
Meeting Recordings Management
Hello!We would like the ability to limit who can see Meetings recordings. We would like our Users to be able to Host Meetings/Videos, but we feel the Super Admin should be the one to determine who can then view those recordings.IE we should be able to remove the option My Recordings under Video on the desktop app.Thank you!
1 vote -
use only one number for 2 factor authentication for multiple users
Creating this in behalf of the customer who wants to one phone number to receive a code for 2 factor authentication for all users who will be part of a call queue then they signed in to their RC App
1 vote -
Disable this - Current meeting ends when scheduled meeting is about to start
While in a few meetings yesterday, the meeting abruptly ended for everyone on the meeting. We were unable to re-join the meeting as a message came up saying - you have another scheduled meeting. I want to disable that setting. Our meeting lasted longer than what's scheduled and we don't want to be disconnected.I reported this to support and was told this is normal behavior and to suggest a disable button.
17 votes
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