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  1. In RingEX, we currently only have the ability to translate a message when composing it. However, I would like to suggest the following feature ideas for future consideration:

    1. The ability to translate an inbound message in RingEX. Currently, the only option is to copy and paste the message into Google Translate or a similar tool.

    2. When we have bidirectional translation, I would like to suggest automatically translating a message when it is in a language different from the recipient's language (based on the user's regional settings in RingEX).

    3. For the automatic translation suggestion mentioned above in 2, I propose adding…

    20 votes

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    New  ·  4 comments  ·  Accessibility  ·  Admin →
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  2. I really love the AI Note Taker feature in phone calls and would love to see it added to the RC Video App. It would greatly improve productivity, allowing participants to focus on engaging in the meeting rather than worrying about taking notes and tracking action items.

    11 votes

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    New  ·  1 comment  ·  Video Meetings (RCV)  ·  Admin →
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  3. By default, would like to be offered a few nice aesthetic office space virtual backgrounds. We currently only are offered one that looks like you're literally sitting on the conference room table, so it doesn't look realistic. I found nice ones online, but you have to pay to use them; it'd be nice if Ring offered them by default.

    10 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  4. The Webinar for Meeting does have an option to set up recurring sessions: https://support.ringcentral.com/article-v2/9312.html?brand=RC_US&product=RingCentral_Meetings_Webinar&language=en_US

    It would be helpful if we will have the same capability in Webinar for RCV

    10 votes

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    New  ·  0 comments  ·  Webinar  ·  Admin →
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  5. Add bulk action checkboxes next to participant names in the RCV participants list. This will allow you to select multiple participants and, after clicking the three dots to the right, expose the ability to "disconnect all selected."

    Use case: Managers hold a team meeting and would like only managers to stay on and deliberate at the end of the call. This feature would ensure no one lingers and allows participants to be dropped in bulk if necessary.

    8 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  6. Feature Request : ability to change line 1 and line 2 presence for Deskphones

    Details : to have the ability to change the line 2 key to allow another user to take its place or unassign it

    Current behavior : Line 1 and Line 2 is locked by default to the users

    Brand : BT Business

    7 votes

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  7. Allow admins to enable setting for "Use Personal meeting ID or name for instant meetings". Existing ideas exist for allowing admins to set a personal meeting name (https://ideas.ringcentral.com/forums/958499-events-video/suggestions/48028307-add-the-personal-meeting-names-from-the-super-admi). We'd also like admins to be able to set the option to use personal meeting ID or names in conjunction with the ability for admins to set a personal meeting name.

    We'd like to eliminate users having to manually set these options.

    6 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  8. You can create a Personal Meeting ID for a user. Is there a way to create a custom meeting ID for a RincCentral Room being used in a conference room? You can do it with RingCetnral Meetings, the old version. But I can't find it for RingCentral Rooms in the admin panel.

    5 votes

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    New  ·  0 comments  ·  Rooms  ·  Admin →
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  9. Grant Remote Control Access to Shared Screen via website not app

    5 votes

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    New  ·  1 comment  ·  Video Meetings (RCV)  ·  Admin →
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  10. Conference Room for H.323 Supported for RCV

    Conference room H.323/SIP Rooms gone from RC Meeting invites, RC Meetings had been deprecated and we appear to be on RC Video now and as told that only SIP is supported for RCV.

    4 votes

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  11. To improve the user experience for both hosts and attendees, we recommend adding a default reminder of 15 minutes before the session begins to the calendar invitations generated for webinars. Currently, the calendar invites do not include any reminder, which can lead to users forgetting or missing the session. By implementing this change, attendees will receive a timely reminder, increasing attendance and reducing the likelihood of missed sessions. This feature can be set as a default but should also remain customizable for those who prefer to modify or remove the reminder as needed.

    4 votes

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  12. Change default number in invite

    Is there an option to change the default Audio telephone number the attendee can call in to a RC Video meeting? Its currently set to +1 (650) 4191505 United States (San Mateo, CA)

    4 votes

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  13. Add ability to remove "How was your meeting experience" survey when a meeting ends in RCV

    4 votes

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  14. Currently, the default setting for recorded meetings/videos is tiled. The customer desires the capability to edit this format, allowing them to enlarge or focus on the main tile featuring the speaker, host, or presentation.

    4 votes

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  15. This is a free transcription service I want to integrate. It records all my other calls.

    4 votes

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  16. Currently, when a video meeting is being recorded the meeting recording displays the video as cut and does not show the entire video as captured on camera. This feature needs to be added to RingCentral as it is essential to capture all the details of the meeting and all parts of the video.

    4 votes

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  17. When a group of people in a meeting i would prefer we were able to raise your hand when wanting to ask a question etc.

    4 votes

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  18. Would like to request if possible to increase the time limit exceeding 2 hours where post-meeting
    can provide transcript and materials to be access and downloaded.

    3 votes

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  19. End user's meetings are all immediate and non-scheduled with about 30 clients per day as a therapist
    Need the old feature of staying on the video meeting while waiting for the client

    3 votes

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  20. Want to have a voice recognition feature. Want to possibly add it on the account as part of an additional security measure that they have on their account/system.

    Significance of the feature : To avoid people claiming to be someone they're not and to avoid speaking/transacting to unauthorized people.

    3 votes

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