186 results found
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AI note taker
I really love the AI Note Taker feature in phone calls and would love to see it added to the RC Video App. It would greatly improve productivity, allowing participants to focus on engaging in the meeting rather than worrying about taking notes and tracking action items.
22 votes -
Grant Remote Control Access to Shared Screen via website not app
Grant Remote Control Access to Shared Screen via website not app
20 votes -
Automatic bidirectional message translation in RingEX based on a users regional settings
In RingEX, we currently only have the ability to translate a message when composing it. However, I would like to suggest the following feature ideas for future consideration:
The ability to translate an inbound message in RingEX. Currently, the only option is to copy and paste the message into Google Translate or a similar tool.
When we have bidirectional translation, I would like to suggest automatically translating a message when it is in a language different from the recipient's language (based on the user's regional settings in RingEX).
For the automatic translation suggestion mentioned above in 2, I propose adding…
20 votes -
SMS Text notification ATT
Would like to have a workaround about ATT domain due to them removing the capability for email to text or text to email - https://www.att.com/support/article/wireless/KM1061254/
I need RingCentral to do like a direct SMS to ATT for SMS Notification instead of email to text or text to email since it's not available to ATT anymore.
Ability to send sms notification to only TN number, instead of entering the email to text format
19 votes -
Recurring option in Webinar for RCV
The Webinar for Meeting does have an option to set up recurring sessions: https://support.ringcentral.com/article-v2/9312.html?brand=RC_US&product=RingCentral_Meetings_Webinar&language=en_US
It would be helpful if we will have the same capability in Webinar for RCV
13 votes -
Fix defect related to use of CTRL/SHIFT/ALT keys when accessing a fullscreen RDP session on a shared screen in RC meeting
Using CTRL/SHIFT/ALT keys results in temporarily loss of remote control of shared screen in RC meeting. Cannot use CTRL or SHIFT keys in RDP sessions on customer screen being shared and remote controlled in RC meeting. The orange remote control banner at the top of the RC meeting switches to "Wait to control [name's] screen" when one of those keys is hit, and then one second later remote control starts working again automatically. The workaround of adjusting the Local Resources -> Keyboard -> "Apply Windows key combinations" setting is not reliable. Constantly resizing the RDP session window from fullscreen to…
11 votes -
default virtual background options
By default, would like to be offered a few nice aesthetic office space virtual backgrounds. We currently only are offered one that looks like you're literally sitting on the conference room table, so it doesn't look realistic. I found nice ones online, but you have to pay to use them; it'd be nice if Ring offered them by default.
11 votes -
Feature Request – Ability to Share Files, URLs, and Documents in Chat
Description:
We would like to request a new functionality for the video conferencing service. Currently, the system does not allow users to share files, URLs, or documents in the meeting chat at any time. This limitation reduces the effectiveness of collaboration during meetings, as participants cannot exchange supporting materials directly within the platform.Justification:
The ability to share files, links, and documents directly in the meeting chat is essential for productive collaboration, training, and customer-facing interactions. Competing platforms already provide this functionality, enabling users to exchange information seamlessly without relying on external channels. Adding this feature will align the service…10 votes -
Video Transcript Increase Time Limit
Would like to request if possible to increase the time limit exceeding 2 hours where post-meeting
can provide transcript and materials to be access and downloaded.9 votes -
Ability to change line 1 and line 2 presence for Deskphones
Feature Request : ability to change line 1 and line 2 presence for Deskphones
Details : to have the ability to change the line 2 key to allow another user to take its place or unassign it
Current behavior : Line 1 and Line 2 is locked by default to the users
Brand : BT Business
9 votes -
Disconnect RCV Participants in Bulk
Add bulk action checkboxes next to participant names in the RCV participants list. This will allow you to select multiple participants and, after clicking the three dots to the right, expose the ability to "disconnect all selected."
Use case: Managers hold a team meeting and would like only managers to stay on and deliberate at the end of the call. This feature would ensure no one lingers and allows participants to be dropped in bulk if necessary.
8 votes -
Accurate video meeting summary
I’ve been using both the Call Summary and Video Meeting Summary features, and I’ve found that the Call Summary delivers better results compared to the Video Meeting Summary. It would be beneficial if the Video Meeting Summary could be further enhanced or if there were settings available to fine-tune how the summaries are generated to improve accuracy and relevance.
7 votes -
Add ability to remove post survey in RCV
Add ability to remove "How was your meeting experience" survey when a meeting ends in RCV
7 votes -
use personal meeting id or name
Allow admins to enable setting for "Use Personal meeting ID or name for instant meetings". Existing ideas exist for allowing admins to set a personal meeting name (https://ideas.ringcentral.com/forums/958499-events-video/suggestions/48028307-add-the-personal-meeting-names-from-the-super-admi). We'd also like admins to be able to set the option to use personal meeting ID or names in conjunction with the ability for admins to set a personal meeting name.
We'd like to eliminate users having to manually set these options.
7 votes -
Feature Request – Toolbar Controls During Presentation Mode
Description:
We would like to request a new functionality for the video conferencing service. Currently, when a user is presenting, the toolbar does not display the chat or audio controls. This limitation creates an issue in scenarios where the presenter needs to quickly mute/unmute themselves or share information through the chat without interrupting the presentation flow.At present, the presenter is forced to stop screen sharing in order to access the meeting controls (chat, audio, etc.), and then restart the presentation. This process disrupts the flow of the meeting and negatively impacts the overall user experience.
Justification:
This functionality is…6 votes -
Meeting recordings should show the actual recording of the meeting when it was being recorded
Currently, when a video meeting is being recorded the meeting recording displays the video as cut and does not show the entire video as captured on camera. This feature needs to be added to RingCentral as it is essential to capture all the details of the meeting and all parts of the video.
6 votes -
Conference Room for H.323 Supported for RCV
Conference Room for H.323 Supported for RCV
Conference room H.323/SIP Rooms gone from RC Meeting invites, RC Meetings had been deprecated and we appear to be on RC Video now and as told that only SIP is supported for RCV.
5 votes -
Custom Meeting ID for RC Room
You can create a Personal Meeting ID for a user. Is there a way to create a custom meeting ID for a RincCentral Room being used in a conference room? You can do it with RingCetnral Meetings, the old version. But I can't find it for RingCentral Rooms in the admin panel.
5 votes -
The ability to modify the default format of recorded RingCentral meetings/videos.
Currently, the default setting for recorded meetings/videos is tiled. The customer desires the capability to edit this format, allowing them to enlarge or focus on the main tile featuring the speaker, host, or presentation.
5 votes -
Integrate with Fathom.video
This is a free transcription service I want to integrate. It records all my other calls.
5 votes
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