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264 results found

  1. Please allow hand raises to be permanent again instead of removing after someone speaks

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  2. !!!Bring the transcription back!!!
    As of Jun 10th 2026, the transcription is only generated if the video-meeting is being recorded and notes are created. But I want to be able to have just the transcription so I can create my own "without recording". My team is not comfortable "being recorded all the time".

    1 vote

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  3. External participants are currently unable to join RingCentral Video meetings when accessing meeting links through the Google Chrome browser on iOS devices. The meeting link fails to open or join the meeting successfully, creating an inconsistent user experience compared to Android devices, where the same links function as expected.

    As a workaround, users must manually copy the meeting link and open it in the Safari browser or navigate to v.ringcentral.com and enter the meeting ID. This additional step creates confusion and may prevent external participants from joining meetings promptly.

    Business Impact:

    External participants experience difficulties joining scheduled meetings.
    Increased support…

    1 vote

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  4. It will be more convenient to have an option to send invite through email so that it will generate a template with the invite link instead of copying the link only and creating the email manually

    3 votes

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  5. 2 votes

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    1. French Language Support for Park Location Announcements

    The customer is using Call Park and would like the system-generated park location announcement (for example, "Call parked on location 801") to play in French instead of English.

    Currently, the language of this announcement is tied to the account's regional settings and system-generated prompts, with no option to customize the language specifically for Call Park announcements. The customer would like the ability to:

    Configure the language used for Call Park announcements independently of the account's default language.
    Support French-language announcements for multilingual environments.
    2. Call Waiting Functionality for Call Queue Agents

    The customer…

    1 vote

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  6. The customer is requesting a feature enhancement to the RingCentral application that enables the outbound call and call recording compliance script to be persistently displayed across all screens within the application. The customer requires this message to remain continuously visible to all users throughout their use of the platform, not limited to call initiation or active call states, in order to support internal compliance, regulatory requirements, and employee awareness. This enhancement would ensure that all users are consistently reminded of the organization’s outbound calling and call recording policies while navigating any section of the RingCentral application.

    3 votes

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  7. Add a feature that allows RingCentral customers to add or delete numbers in bulk from the call block list in the RingCentral Admin Portal. Currently , customers can only add and delete numbers in the call block list individually.

    1 vote

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  8. In AI Receptionist, if you set up the announcement before greeting and you test it, it seems that there is no pause. The customer is requesting to have an option to adjust the duration. For example, they called the main number, they hear the announcement then pause for 30 seconds, then the greeting .

    1 vote

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  9. The customer is requesting to have an Australian accent by default for closed captions and transcriptions.

    1 vote

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  10. Ring Central scheduler on the app

    Customer wants to have a scheduler of the RCV on the app at all and not on the calendar

    1 vote

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  11. We would like to request a feature that automatically signs users into RingCentral Hot Desk phones when they connect to a trusted company network or log in to their workstation.

    9 votes

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  12. The customer has requested the ability to restrict video calling at the extension level. Specifically, if any extension user needs to initiate a video call, they should first require permission or approval from an administrator before being allowed to proceed.

    This functionality would help the customer enforce better control over video usage and ensure compliance with internal communication policies.

    4 votes

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  13. When internet is not stable, quality of video is changing often. Give me possibility to choose quality of video. It will be better for my user expirience

    1 vote

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  14. Introduce a toggle that allows users to automatically sync their After Hours voicemail greeting with their Work Hours recording. This eliminates the need to manually upload the same file to two separate schedules, preventing mismatched messaging and reducing redundant administrative work for users who prefer a consistent voicemail experience 24/7.

    2 votes

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  15. It would be nice for an automatic call back to be made by the system to those numbers who dialed the company's main number during after hours

    1 vote

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  16. ability to add logo or picture to the sms using a toll free number

    1 vote

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  17. We want to have the feature back where we can Dial By Phone invite through RCV. It was a very useful tool and losing it made it hard to adjust with people having to click on the link first before joining

    3 votes

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  18. Recently the "invite by phone" no longer appears in RingCentral Video.
    The customer would like to have it back as an option.

    2 votes

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  19. Request Summary:
    The customer has expressed a preference for the previous scheduling workflow and would like to have an option within the RingCentral app to revert to the old method of scheduling meetings.

    Details:

    The recent update introduced changes to how RingCentral Video meetings are scheduled.
    The customer finds the previous workflow more intuitive and efficient for their use case.
    They are requesting flexibility in the form of a toggle or setting that would allow users to switch between the new and old scheduling experiences.

    Business Impact:
    Providing an option to revert or toggle between workflows could improve user satisfaction,…

    6 votes

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