139 results found
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Ability to hear the disconnect message using integrated softphone if the user dials a disconnected number.
We request the creation of a Feature Request to explore options for aligning or offering configurable signaling behavior for RingCX outbound calls, including how the system handles calls to disconnected numbers. The goal is to more closely match the signaling behavior of standard RC outbound calls, enhancing consistency and reducing friction for customers utilizing both systems.
2 votes -
Survey after inbound phone call
I'd like to have ringcentral to have the capability after the phone call it automatically generates a survey for this phone call and for that extension.
Example ext. 101 receives the call after that call ringcentral will send an email to the customer for the experience for that representative
1 vote -
SMS Text notification ATT
Would like to have a workaround about ATT domain due to them removing the capability for email to text or text to email - https://www.att.com/support/article/wireless/KM1061254/
I need RingCentral to do like a direct SMS to ATT for SMS Notification instead of email to text or text to email since it's not available to ATT anymore.
Ability to send sms notification to only TN number, instead of entering the email to text format
2 votes -
Separate mailbox for voicemail and faxes
Some faxes are being received on a user mailbox. So when checked voicemails on user access, faxes are read as VM and it adds up on the mailbox storage. It would be better if we have a separate room for voicemail and faxes.
1 vote -
Visibility on RingCentral App MSI Installer Version Expiration
We currently deploy the RingCentral (RingEx) App using the .msi installer to manually push updates to our employees from our internal server.
We’d like to request a feature that provides visibility or notifications when the installed version is nearing expiration. This would allow us to proactively update and push a newer version, ensuring minimal disruption and maintaining app compatibility.
Having an option to either check version validity or receive alerts would be highly beneficial for managing deployments at scale.
1 vote -
display upcoming video calls scheduled on the Ring Central app without a need to sync to my calendar.
display upcoming video calls scheduled on the Ring Central app without a need to sync to my calendar.
1 vote -
ring central video summary and tasks
ring central video summary and tasks just like phone calls would be HUGE!
1 vote -
RCV: Prevent Instant Invite Listing
If users do not accept the invitation via email or calendar, the meeting should not appear as an upcoming event in their RingCentral App.
1 vote -
Dark Mode for Ring Central Chat window
Dark Mode for the Ring Central Chat window. Since the other windows are dark, the bright white chat window is very distracting.
1 vote -
Have an icon or option to have the Regular Video Meeting and Simplified meeting
There were some actions or feature on the Standard Video meeting that were missing in the Simplified Meeting
1 vote -
Bulk upload webinar registrants. Please allow the use of an spreadsheet to upload a list of registrants.
Bulk upload webinar registrants. Please allow the use of a spreadsheet to upload a list of registrants. That way if the webinar is part of a series or may be mixed with other events (live and online) the host only needs to collect registrants once and then upload them to other webinars in the series. This feature is already available on Events according to their website, please add to webinars.
1 vote -
Option to disable pop up message to be RingCentral member
the pop-up message inviting a user to become a RingCentral member cannot be removed if they are not part of RingCentral when they are invited to a video meeting. The pop-up is designed to encourage non-members to join the platform.
2 votes -
Webinar Live AI Answers
It's always a bit sad or frustrating seeing the "Answered live" for Q&As in Webinars. We should be able to pull from the transcript and use AI to live answer questions. It could pre-answer questions based upon the transcript and maybe uploaded documentation for the webinar. Then the presenters can approve or modify the answers before submitting.
1 vote -
Remember Custom Names
When a user joins a meeting via telephone, the number is displayed as their identity. This can be edited to display a name, which is fantastic.
It would be awesome if RingCentral could remember the custom name associated with that phone number for future meetings. This would keep the admin from continually changing the names each meeting for repeat participants.
2 votes -
making webinars available as recordings after the event
people in different time zones often struggle to be available to attend webinars so it would be useful to have people register to attend a webinar and afterwards get sent a link to a recording so if they were not able to make it they can pick it up that way
1 vote -
events
Subject: Proposal for Integrating RC Events into the RC App
Hi RC Dev Team,
I hope this message finds you well. I wanted to share some thoughts regarding the process we currently use for internal RC Events. Each time we have an event, we receive a link that requires us to log in every single time we want to participate.
I believe there is a more efficient solution. By integrating the RC Events directly into the RC App, we could create a seamless experience for users. Imagine being able to easily browse through upcoming events, access recordings, and participate—all from…
1 vote -
Notify the host when new participants join the main meeting while breakout rooms are active, so they can be promptly assigned to a breakout
Notify the host when new participants join the main meeting while breakout rooms are active, so they can be promptly assigned to a breakout room.
1 vote -
Logs of Meeting session of outside organizartion
The customer is seeking an option to maintain logs that indicate their participation or presence in a meeting.
2 votes -
ability to change organizer for a scheduled meeting
As an organizer who is not able to attend the scheduled meeting I should be able to assign the organizer role to a different user
2 votes -
1 vote
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