223 results found
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Custom role to limit user to access, delete and download recorded video meetings
The customer requested a custom role that limits users’ ability to access, delete, and download recorded video meetings.
1 vote -
Recording/Participant View Controls and Highlights
When recording meetings, the full room remains visible even if a participant’s camera is turned off. An option to control which participant is highlighted in the recording would improve usability. Additionally, a “pin speaker” or “pin participant” feature would be beneficial.
2 votes -
Change display name for video calls
We make video calls to patients/customers using the UC App, the employee making the video call has their name shown on screen, for security staff don't want this to be displayed. The current workaround is to change the staff name within the admin centre, but this impacts live views, analytic reports, etc. Can the account setup have another field for 'display name', which can be either set to 'use account name', or custom, where we can anonymise the staff member details.
9 votes -
1 vote
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subtitles
Have subtitles during webinar
1 vote -
Time stamp generated as file name of AI Notes should follow the account's time zone within RCV Meeting
Time stamp generated as file name of AI Notes should follow the account's time zone within RCV Meeting, it will help them better track the meetings they had to cross reference in their reports.
1 vote -
Download button for video summary in-meeting
Currently, transcription and summary materials cannot be generated when a video meeting session exceeds two hours. As a workaround, the meeting host has the option to download the transcript during the meeting, prior to ending the session, using the Download Transcript button.
However, this option is not available for the video summary feature. Video summaries are generated only after the meeting concludes, and if a summary is not generated, there is no alternative way to retrieve it.
It would be beneficial to have an in-meeting download option for the video summary, similar to the existing transcript download functionality, to prevent…
2 votes -
Have a chat when doing video meetings.
Have a chat when doing video meetings.
1 vote -
MMS for Toll-free numbers
Other carriers are supporting MMS for TFN (Toll-Free Numbers). I would like RingCentral to also support MMS for TFN.
4 votes -
We should have people who leave a meeting wait in a waiting room when they re-enter.
Many of us use this to see patients and this feature would help us be HIPPA compliant and easy to share link with patients.
1 vote -
Calendar Event & Task Notifications
Please add the ability to set desktop app and mobile app alert notifications for calendared events or tasks (Those configured using the calendar feature in RingCentral's Workspace).
1 vote -
option to change transcript file type to txt file
ability to select or change the default pdf file format when downloading ringcentral video meeting transcript
current default file is PDF it would be better to have an option such as txt file for download3 votes -
Prevent external recording of video meetings or webinar
A way to prevent external users from recording a meeting or webinar using AI tools. The customer wants internal staff to be the only attendees capable of recording or transcribing.
3 votes -
Remove background noise for calls connected to AI Receptionist
AI system capturing the background noise conversation that leads to different response for the main caller's purpose of calling. Requesting to have a feature that can remove or block background noise when someone contact our Company and when we are using AI.
11 votes -
Grant remote access without client needing to ask permission
I can just give my client control but they have to ask for permission. I would rather just give them permission without trying to explain to them how to ask.
2 votes -
1 vote
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Share presenter screen out to participants in breakout rooms
Share presenter screen out to participants in breakout rooms
1 vote -
share desktop to breakout room
We need to be able to share content to breakout rooms
1 vote -
I need a way to change my Default name
Make it easy to change name. Really annoying if we don't go y that name or sometimes including role is helpful.
3 votes -
Enable Caller ID Name (CNAM) Display on 911 Calls
Our current VoIP setup successfully transmits the Caller ID phone number (ANI) when calling 911; however, the Caller ID name (CNAM) is not displaying to the PSAP.
Local government inspectors now require that emergency calls made from businesses show both:
The Caller ID number, and
The company/Caller ID name
Current Behavior
ANI (phone number) is displayed correctly on 911 calls.
ALI location information is provided.
Caller ID Name (CNAM) does not appear.
3 votes
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