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  1. My organization wants to be able to identify cell meeting call-ins more quickly by name (not manually changing their name).All of our call-in people are RingCentral users, so the feature I am requesting would be for RingCentral to check the cellphone number of someone calling in, and if that number has been added to a RC profile, display the name of the person.Alternatively, if this is too complicated a feature, the ability to go into guest user phone numbers and manually set display names in RC so that when those numbers do call into meetings their name shows would be…

    2 votes

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  2. Since our account was moved over to RCV (even though we requested it NOT) it appears as though we cannot access the RCM reports function at all.

    2 votes

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  3. The functionally of a live webinar currently as a host can pause the recording of the webinar and then re-start, but if the webinar itself is live, the attendees cannot pause it unless the host actually stops it for a few minutes. We would like the ability for attendees to pause a live webinar and join where they had left off.

    2 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  4. Users with webinar licenses would find the ability to change webinar verbiage useful. For example, the 'Speakers' section continues to say 'Speakers' even when there is only one speaker designated. Also, the word Speaker should be editable to say 'Presenter' or any other word the customer chooses. This functionality exists with Zoom.

    1 vote

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  5. Being able to lower/mute the volume of a meeting you're in would be a quick way of removing its sound from your ears while you take/make another browser-based call (another ringcentral meeting, a Google Hangouts call, etc) without having to leave the meeting. Currently I launch v.ringcentral.com in a different browser and adjust the entire browser's volume session in Window's Volume Mixer to achieve this.

    5 votes

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  6. Settings doesn't appear in a seperate window. While I am on a call, and have the gallery on one screen, I can change settings by moving the settings to my second screen and not interupt the gallery view.

    4 votes

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  7. Basically, just a button that would screenshot the current gallery and prompt an option to share the image to different platforms (Social Media, Email, Messaging etc)

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. This webinar platform is basically useless as a lead generation tool currently. Poor registration options and tracking capabilities along with poor webinar capabilities for on demand webinars with no option to upload a webinar to the platform to play back when users want it to, whenever.

    1 vote

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  9. Filter to allow you to view a specific set of participants that are of interest. The ones filtered out could show on a different screen (optionally), which create an ordering of priority. Initially it could be a single level of filters. Examples of filters could be people in my company/org, people at a certain location, etc

    2 votes

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  10. You just finished hosting a meeting and you want to grab a few attendees for a quick recap call or recap video meeting. You want to end the primary meeting to stop recordings, drop those unneeded for the recap. IDEA: When you hit end meeting, you get a pop up window saying "Schedule Recap?" and a list of attendees who were in the meeting. You select the people, hit yes and maybe a "do you want a 5 min bio break first?" option. Select phone call or video call. Voila. If you hit call only, it autodials everyone you selected…

    2 votes

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  11. chat / view participants lists / video gallery in screenshare mode needs to be able to move outside the RCV frame in order to use the screen effectively

    3 votes

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  12. When in a meeting via RCVideo/Glip, having the ability to see messages or engage in a glip message on same screen vs minimizing your meeting, in order to respond to a glip message, or create a task, or multi task. If we could have a split screen option/single screen ability to message & access parts of glip, while on a call with screen or video gallery still up, not minimized. Hope that makes sense! Thanks in advance for your help!

    1 vote

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  13. Similar to the windows search bar - allow the user to place a join meeting bar in the task bar. I join 5-6 meetings a day, often from Outlook invites. Instead of copying/clicking the link and opening a browser, or locating the RC meetings app which is behind everything else, on one of three screens, or not even running, the user could just type the meeting number in.

    2 votes

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  14. On the Polycom phones that we install out on Deployments, I get asked multiple times if they can have their Name on Line 1 of the Presence of the Phone and if they can have their Ext # on Line 2. We get asked on the Go Live Team for this as well!

    2 votes

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  15. The icons appear the same as the ones from Zoom. Use personalized icons, so it doesn't seem as if it was copied from Zoom.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. I have two requests/suggestions regarding our RingCentral Video Meetings and Conference Calls: When sharing the screen, there’s an option to mark-up the screen with a ‘pen’ function, but not a highlighter (as in Zoom)Here’s a screenshot of the Zoom options. Each item has a drop down list with further settings (pen line thickness, color, etc.)This would be a suggestion to pass on to the developers for future improvements. We need to have the Canada – Vancouver conference line available as an option in the RingCentral settings (currently only shows the ones listed below, but I found the Vancouver one after…

    2 votes

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  17. There should be a way to enable an inbound call automatically to join a meeting. For example, when dialing a certain number, rather than go to a attendant to enter another 10 digits, there should be a way to be dropped directly into a meeting with using the same meeting ID (example: personal meeting ID).

    1 vote

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  18. Would love to have the option to keep the RCV meeting controls on the screen. Thanks

    4 votes

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  19. We need to invite random users into a video conference for Telemedicine without requiring user to download App. Only by using browser. This works fine for laptop but not phone. These people are not computer savvy.

    2 votes

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  20. This is for Telemedicine. It needs to be easy easy for the patient. One click. May not have email or laptop available.

    2 votes

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