1324 results found
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simplified report for hunt group.
I want to keep track and keep my employees accountable on who is not helping out with the phonesI want this simplified, I just want to see who answered it
1 vote -
Please add a function to the RingCentral soft phone to distinguish calls from Contact Center and RingCentral using Ringtones
This would help agents who take calls from Contact Center and direct calls to RingCentral to quickly distinguish calls based on the ringtone
1 vote -
Delete past meetings
We need teh option to delete past meetings, either from the RingCentral App or from the Service Web.
5 votes -
Ability to disable hold music in RCV joined via dial in
When I join a meeting via dial in audio and I am the only person there, music plays. This continues until someone else joins the call. In instances where attendees are late, this may go on for > 15mins with no way to disable it.
1 vote -
Be able to hover over participants to see their email address
it would be very useful to be able to hover or click over participants to see their email addresses. sometimes we don't all the names and this feature would be very useful
1 vote -
Annotation Problem
Annotations are disappear after couple of seconds.It should not disappear until we erase it.Can you please help to fix this issue.Thank you!
3 votes -
Allow for control of the various HID devices like Headsets and Clickshare
Requesting a feature for DUSEHID_OPTION can be enabled for users using this device.
10 votes -
Allow RingCentral Video Pro Account Users to Join End-to-End Restricted Meetings
The feature will allow RCV Pro Account Users to join End-to-End Restricted Meetings for leniency in the participants.
2 votes -
Automatically join the video Meeting when clicking meeting invite
Hello, This is more of a suggestion for future releases of RingCentral Video as the application is working as expected now. Video is frustrating a lot of our users and many have stopped using Video and switched to Teams. This is due to how RingCentral responds when clicking on the meeting link from email invites.The meeting webpage loads as expected and the browser is set to open the application by default. The application does join the meeting, yet the webpage changes the screen to join meeting. Many users join both on the webpage and the application and creates countless issues.…
2 votes -
Auto-join feature in RingCentral Video Rooms
The customer needs the auto join feature just like what we have in RingCentral Meetings Video.
1 vote -
request video on
be able to request participants to turn on their video, send a warning that participants will be visible to be able to continue in the meeting and turn video on automatically unless participants decline.
1 vote -
Email notifications
My boss has expressed that the email notifications are too much, and wanted them turned off. Currently there is no way to disable meeting notifications under specific criteria. For example, if I add someone as a co-host, they receive the email every time, and it would be nice to turn that feature off.
1 vote -
Support for Presenter Overlay (macOS Sonoma)
macOS Sonoma just released today, and it has a new feature called Presenter Overlay, which is already supported by Zoom. Essentially you can place your live talkinghead on top of whatever you're sharing.
1 vote -
Ability of the webinar host can set the participants to be anonymous to each other
Ability of the webinar host can set the participants to be anonymous to each other
3 votes -
MORE VIRTUAL BACKGROUND OPS
Virtual office settings with plants, serene colors.
1 vote -
Option to prevent participants to rejoin (kicked participants)
I'm a new employee of RingCentral and I saw something we can make changes or improve when we or our clients are using our RingCentral Video. We all know that there are times when our meeting links have been compromised. Someone not from our organization or company was able to obtain an invite link to join our RingCentral Video/Meeting. Yes, we have the ability to kick out that someone, however, as long as that someone has the link to the RingCentral Video/Meeting; they can still come back in.So, I suggest we add an option before kicking someone out. Like a…
1 vote -
Ability for another meeting attendee to record a meeting in the host's absence
When the person who scheduled the meeting (i.e. the host) is unable to or just not attending a call they've scheduled, there should be a way for other attendees of the call to be able to record the call. This happens often enough where it'd be a useful feature.
2 votes -
Add ability to Zoom in and out
I cannot always see small text being shared. I would like to be able to either zoom the whole screen, or even zoom into a portion of the screen.
1 vote -
network issue notification during the meeting in RingCentral Meeting
While on active meeting in RingCentral Meeting, then a network issue occur, there must be a pop-up notification or at least a signal bar indicating the network issue just for the participant to be aware.
1 vote -
Elapsed timer on RCV is not yet available
It would be good if can we have the Elapsed timer for RCV. Same feature as what we have with RingCentral meetings.https://support.ringcentral.com/article-v2/10400-ringcentral-meetings-show-elapsed-time.html?brand=RC_US&product=RingCentral_Meetings&language=en_US
2 votes
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