1488 results found
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1 vote
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monitor only for meetings
Monitor Only for meetings as super admin without the user's knowledge that the admin is in the meeting.
3 votes -
RingCentral App Option to Rename File Should Not Be Grayed Out for Some Users
It has been said that for security purposes, not all users can Rename file starting app version 24.4. It appears that only who posted or shared the file has the option to Rename file. Developers Team might like to consider; and, give options to the RingCentral Super Admin / Team Admin; on who should have the option to Rename file.
2 votes -
Name and Headline customization
Allow Host and Panelists to customize their name and add a headline when appearing on the webinar
1 vote -
Ability to change the Conference dial in number to Tollfree number/ local number
Ability to change the Conference dial in number to a Tollfree number/ local number
14 votes -
Recover deleted RCV
The customer would like to have the ability to recover deleted RCV.
7 votes -
modifying task without duplication
Ability to edit or modify the task by the creator or member without it creating a duplicate that causes confusion.
3 votesHello, we need additional information about this request. While editing the task, or assigning a new Assignee, there a post created in the team, but it does not duplicate the task itself in our testing. Is this not the experience you are seeing? Please let us know more, and attach screenshots if possible. Thank you!
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Ability to share a portion of the screen
Larger monitors are becoming more popular. Zoom has a feature that allows you to share a Portion of the screen, not whole screen. This is important for individuals with large monitors. For example I have a 49" monitor instead of 3 screens and without being able to share a portion of the screen i'm limited to just sharing windows. If I share full screen, individuals with smaller screens would not be able to see anything as everything will show too small for them.
5 votes -
The Participants and Chat boxes block the screen
With the new video app you can only have either chat or participants open and they block the screen. Should be implemented like it was in the Zoom version where it opened a box off the side of the video screen where the participant videos are or the shared presentation for example. Sucks! Also, you can't open both the chat and participants window at the same time, I use that all the time. Please fix. The old functionality was way better.
1 vote -
External click-to-call links for Jupiter/RCV
I would like to propose new feature for Jupiter / RCV.
The main idea of requested functionality is based on former click-to-call service for telephony.
The link will allow external users to make a call to creator's endpoint with no need to install any App / log in.
Link creator will not need to reveal any personal contact information in order to avoid spam / misuse / limit the calls.
User can define the rules for each link or even stop the access in case of abuse.As a Jupiter/mThor user, I would like to be able to
- create…3 votes -
Add external contacts without completing the template
The customer requested the ability to manually add external contacts to the RingCentral app and make them available to all users without completing the template. The customer refused to fill out the template because they will be adding contacts daily.
3 votes -
Minimize sharing screen option
Whenever we are sharing screen, there is no option to minimize the options on top. We can only move it left to right, top to bottom. It would be better if it has the option just like with Zoom to minimize those options.
I attached the screenshot of what options I am talking about.
6 votes -
global conference number
Have the option to use a toll free number as a global conferencing number for all the admin to use.
2 votes -
Automatic download option for Ring Central Video recordings
Another tool our team has used, GoToMeeting, has an option for automatic download of video recordings. It would be nice to have a similar option for Ring Central video
3 votes -
Allow CC text box to be changed in size
Allow CC text box to be changed in size allowing for more then 4 lines of visible text, Occasionally it is necessary to read back on what was said. For examp0le, when you are disturbed and missed something or need to clarify that you heard correctly.
1 vote -
Synchronization of External Shared Contacts in RingCentral Mobile App
We request an enhancement to the RingCentral mobile app to ensure seamless synchronization of external shared contacts. Currently, users are experiencing issues where newly added external contacts do not appear in the mobile app without manual intervention such as device restarts or cache clearing. This inconvenience affects productivity, particularly for large teams. We seek a solution that automatically updates shared contacts across all devices without the need for user intervention, ensuring accurate and up-to-date contact information for all users.
9 votes -
Show Notes for non-RingCentral users in video meetings
When a non-RingCentral user joins a video meeting through their browser, the Show Notes function is greyed out. Since most of the world is not using RingCentral, that means that most of the people on the meeting cannot access the Notes feature, including Public Notes. The Notes should be available to all people in the meeting irrespective of how they join.
BTW, hovering over the greyed out Show Notes button displays a message saying "This setting is managed by your company admin." That is not correct since there is no such setting and the feature simply doesn't work.
2 votes -
if we can put emoticons to react to the speaker
if we can add emoticons in the choices for reactions
1 vote -
Ability to access network log for a meeting
During a video call, RC seems to be dropping me the speaker out of calls.
There should be a way to access a log of network parameters after the meeting.
Currently there is a good way of viewing the network quality real-time during the meeting. Need a way of viewing a history of this data exported to a file to investigate with log files at the router level.1 vote -
All future, scheduled meetings in RingCentral Video should be viewable under the Upcoming Meetings tab, just as previous meetings appear...
... under the Past Meetings tab.. We are a mental healthcare provider and rely heavily on telehealth/RCV. Not all of our counselors are equipped with Outlook or Gmail calendars, so when they schedule a meeting in RCV, they choose Meeting Info for Schedule Using so they can copy/paste into an email to their clients. After they save the meeting, it should appear under Upcoming Meetings, just as Zoom does. Some of our counselors have a multitude of future, scheduled meetings, so the ability to view them under Upcoming Meetings would be most helpful. Thank you for any consideration of what…
10 votes
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