1324 results found
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use only one number for 2 factor authentication for multiple users
Creating this in behalf of the customer who wants to one phone number to receive a code for 2 factor authentication for all users who will be part of a call queue then they signed in to their RC App
1 vote -
Disable this - Current meeting ends when scheduled meeting is about to start
While in a few meetings yesterday, the meeting abruptly ended for everyone on the meeting. We were unable to re-join the meeting as a message came up saying - you have another scheduled meeting. I want to disable that setting. Our meeting lasted longer than what's scheduled and we don't want to be disconnected.I reported this to support and was told this is normal behavior and to suggest a disable button.
17 votes -
Change the label in RingCentral Video Meeting
You can't control removing guests the blocking feature is not appropriate. If you have multi guests from a company and you are only looking to remove one person this feature is horrible. As the admin I should be able to remove guests and also help them update the emails when they change companies but instead I have a user with 3 emails and I can remove them from the directory it's very messy. Also labeling people guests is not ideal.the admin should be able to choose those labels. Alot of people in my org don't like being labeled guest.
8 votes -
RingCentral Video Option to Record Meetings between Cloud and Local Storage
RC Meeting have an option when recording and save it either to your computer local storage or to the cloud. This option is not available to RingCentral video yet. It has cloud recording only.
2 votes -
Share Video Recordings to Team Threads
It would be very useful to be able to share the recordings to a team thread. I saw another idea where they are, asking to be able to share a link, which would also work. However, we can already share this to an individual inside of our groups, it would be super helpful to be able to share it to a whole team at once.
2 votes -
Add a volume regulation for each speaker separately.
All speakers have different microphones. Some of them are louder and some quieter. I think it is a good idea to add an ability for the user to regulate the volume of each speaker he listens to.
2 votes -
Better integrate the floating window when presenting
When sharing the screen, we spend 50% of our time moving the floating window from one place to the other to see what's hidden behind.There should be an option to "integrate" it better so it doesn't hide anything.
2 votes -
Hide Name/Alias labels for privacy
Some competitors have a feature where they can hide or change the name of the host of the meeting.
The use case is:
1. Customer is in healthcare and offers telehealth services.
2. The host of the meeting wants to protect their own privacy by hiding their full name to customer/patient. They would like to show just first name or similar.
This is naturally not an issue for internal meetings.1 vote -
Join meeting using IOS
Wanted to join to meeting or video meeting using IOS browsers.
1 vote -
Add a phone number area to the team area so that the contact can be sent a text instead of an email.
Add a phone number area to the team area so that the contact can be sent a text instead of an email. I have over a 100 clients that I would like to use this area to send them a text message on the 15th of each month instead of emails because most of these people are over sixty, some are from different countries and don't know how to use email. These names should not go into the "All Company Contacts" area, each team should be separate. Please contact me if I can help to make this clearer.
1 vote -
Ability to receive Email Notifications when a Member sends chat to Teams while offline or Online
Not all the time the user will look on the appto see if they have new Team chat messages
1 vote -
Add admin setting - Turn off Camera for participants
Allow ‘Turn off Camera for participants’ to be set from the admin RingCentral Video settings. This option existed in RingCentral meetings and can be set when creating a meeting, but is not configurable through RingCentral Video settings admin portal. Enabling this to be set for the entire account would provide consistency in the case that a meeting host forgets to change the setting.
10 votes -
Option to Extend Meeting Duration
It would be helpful if we will be notified once we are about to reach the 1-hour duration of the meeting before automatically ending it. There are times that we have to extend the meeting and automatically ending it is really not good. Or might as well make do not automatically end the meeting even if a duration is set unless the host end it.
1 vote -
Ability to customize the color of the annotation marker
The customer wants to have an ability to change the color of the annotation marker to a different color when using the RingCentral Video.
1 vote -
link to video call that gets recorded and saved
for virtual estimates a sales person can text the customer a link that brings them to a video call that gets recorded so sales can make estimates. simple turn key
1 vote -
Ability to disable "unmute with spacebar" in RCV meetings
If a user is typing while in a meeting, sometimes the spacebar triggers the microphone to unmute unintentionally. We should have an option to disable that feature in the RCV settings. It doesn't need to be completely removed as it is a convenient feature, but it can be troublesome when in meetings as a listening party only.
41 votes -
Name changes in video meeting
Having the ability for the room host or moderator to change the name of those that join in. For example: Someone joins the meeting by cellphone, it shows the device ID only. It would be extremely helpful for the record playbacks and those attending to see who is talking with their name on the screen. I know "GoTo Meeting" has this ability and it would be awesome to have the same feature here.
4 votes -
Ability to zoom in/out camera on meetings.
The camera settings crop the background and one’s face appears more in the foreground. Prefer to appear farther away from the camera than to see close up of the face from the screen.
1 vote -
RingCentral Meetings Banner Display Meeting Name.
Can we please add the display name of the meeting name in the Top left-hand corner of our RCM platform, as it is available on the RCV side? This feature would be a great addition to our tool as some customers cannot migrate to RCV yet, and would like to have this feature. This would help those especially who may be double or triple booked and the meeting name could help identify they were in the right meeting.
17 votes -
Update Webinar Waiting Room Music
The RC Webinar waiting room music feels very outdated. It would be good to update the music to something more current or upbeat.
2 votes
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