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  1. Please give us option to add custom field in Workspace task

    2 votes

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  2. Enable MFA for super admin only

    1 vote

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  3. Enable MFA for super admin only

    1 vote

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  4. Can we request for ACO App version for Windows ARM system?

    3 votes

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  5. Customer has done de-authorizing their phone app multiple times and when they are logging in to the same device, it is giving them 'Limit Reached'. They wanted to have this removed as for the limit so they can use the phone app without any issues.

    1 vote

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  6. 5 users to receive the newest update first before it goes to each and everyone on his office, so just incase theres a problem on that update, the pilot team will experience it first and not everybody

    1 vote

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  7. Cisco Phones Hot Key for " Accept Queue Calls ".
    Want to have a key/button that can be programmed into the cisco keypad to turn on or off to receive calls from the Queue.

    Don't want to keep on logging into the portal everyday to turn on " accept queue calls " and turn off for other users.
    Setting the phone to DND isn't applicable as the phones/users still need to receive either internal calls or direct extension calls

    1 vote

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  8. I would like to be able to change the number of times and IVR repeats before it times out. 3 times is to long.

    1 vote

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  9. the issue with the attachments of the failed faxes (they can't be retrieved)

    1 vote

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  10. I wanted to propose a feature enhancement for the RingCentral Apps. It would be beneficial if we could have an option in the Admin Portal to enable or disable the Glip messaging feature. This control could be restricted to Super Admins, ensuring that access to toggle this feature on or off is limited to those with the highest privileges.

    I believe this addition would provide greater flexibility and control over messaging capabilities within our organization.

    2 votes

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  11. 1 vote

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  12. So that I don’t have to enter my passcode every time I open the app, it would be nicer if it could do Face ID like other apps on iOS..

    1 vote

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  13. 8 votes

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  14. Adding Templates to Salesforce and Google widgets

    1 vote

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  15. The HUD is usefui for fingsing an extension number while displaying the call status. The list doesn't seem to have any order about it. I have been told we have to manually move the users around the screen to put them in alphabetical order but that is time consuming and would require ongoing changing.
    Can it be sorted by username alphabetically?

    1 vote

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  16. When the called or calling party disconnected the call, disconnect the call right away instead of having the time running without having waiting for the user to disconnect the call. This will increase company's productivity.

    Sometimes due to some network issues user will still stay on the line without knowing the other line disconnected the call already.

    Limit the attempt time as well when having a bad connection error, disconnect the call if it take longer

    1 vote

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  17. Specific Ring tone Request per IVR or Site and Call Queues.
    For Polycom phones

    1 vote

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  18. If a call sits on hold for an extended time, we would like to have the call to ring another extension. Customers get mad when on hold for more than three minutes.

    Developer Platform

    1 vote

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  19. It could have been better if we still have an option to use Call Switch feature even if we have multiple calls ongoing . In order for us to talk to the callers at the same time and not letting them wait on line nor put them them on hold.

    2 votes

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  20. calendar for events still shows a 12 hr format but after creating a task/events it shows 24 hr format as what is set up in user details, it could have been better if creating a task will mirror the regional settings in user details. Even on the calendar it shows 12hr format and much better if it has an option to be change into 24 hr format.

    1 vote

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