609 results found
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Bring back inbound faxes with pdf files in the email message
Up until a year or so, anything my organizationor user would receive a fax the fax's content would be in the notification email in a pdf file. This was very convenient and did not require us to log in to the app or the portal to read the content. It was flexible.Now, I must log into the app (on my phone) or on the portal (on my computer) to download/view the fax message. Instead of moving towards integration and facility this was a move backward.
1 vote -
Calendar Management
Zoom as this feature where you can manage sync and manage your Google Calendar straight from their dashboard. You guys should add this as well. I attached a screenshot on how it looks on Zoom.
3 votes -
RingCentral for Dynamics: Transfer live call to RingCentral co-worker
The request is to be able to transfer live call to RingCentral Co-worker (warm, blind, to VM). Currently, when on a live call, RC for Dynamics offers ability for user to transfer. However, search results yield CRM contacts only
2 votes -
Integrate multiple domains on one account with multi-site setup
Right now, we only have the option to use one domain per account.
With a multiple site set up, it will be great if we can integrate each site to a different Microsoft Teams domain.
For example, one site is name@emortgagecaptial.comname@emortgagecaptial.com and the other is name@saxumventures.comname@saxumventures.com. They are two different Microsoft accounts.2 votes -
Admin to Disable Works with Google options for their users.
Admin to Disable Works with Google options for their users.
1 vote -
MSI support for the new Embedded Dialer Plug-in
Some customers use Teams as their primary collaboration and calling application, with 1,000's of users using MS Teams. Adding MSI support for the new RingCentral Embedded Dialer Plug-In for MS Teams would be a way to be able to strategically deploy it.
7 votes -
Search contacts field in Zendesk
Searching on the contacts field is still not supported in Zendesk. Looking to have this implemented as it is available on other similar CRM integrations.
2 votes -
New option for Direct Dial data. add option as "Mobile Data or Carrier Minutes"
Purolator wants to arm their drivers with Zebra devices with the RC App. they need the calls to go over the cellular data network and use the carrier minutes ONLY when cell data is not available. The plan they have with their current provider offers unlimited data but carrier calls are very expensive and is only to be used when absolutely necessary.
7 votes -
Add Smartsheet as integration option
Smartsheet is the project management software I use and it links with Gmail easily, so linking it with RingCentral also would be great. If I could easily attach voicemails to a Smartsheet row, that would be awesome! -Using a button, I realize I can do this already on my own.
3 votes -
Act! CRM integration
I wish you integrated with Act! CRM
9 votes -
Vmix
intergradtion of vmix application/software
1 vote -
Family First Life CRM
Intergration Family First Life CRM
1 vote -
RCCC: Allow Agents to "Cherry Pick" Voice ACD Interactions
ArcBest is a current Genesys Pure Cloud (I3) customer and is looking to move to the cloud with next generation UC/CC solutions. Customer is looking for cherry picking of calls from a voice skill.Genesys is claiming to provide this feature.
3 votes -
Ringlabs Automator - Add URI for attachments as variable option
Ringlabs Automator looks like it will be great for automating SMS routines without the need to create my own webhook subscription system. Would like to see the URI if an attachment exists be exposed as a variable.
1 vote -
Poly Lens app
Poly Lens app not support by RC
24 votes -
Integrate contacts from Guesty
I’m an STR property manager. I manage most communications with customers from a platform called Guesty. It would be extremely convenient if I could sync up my contact list from Guesty to RingCentral.
1 vote -
Admin Control to disable Calendars and Contacts (i.e. disable O365, Exchange and/or Google)
Due to Freedom of Information Act, prospect does not want personal Contacts and Calendar events on City provided machines or applications.
3 votes -
Enhanced Directory Search in RCO/UCaaS that includes offices, sites, title, and departments with status of user
Enhanced Directory Search in RCO/UCaaS that includes offices, sites, title, and departments with status of user. Up at the top, be able to enter "Branch 1" and see all the users in branch 1 with their status. Sometimes they need to reach people in a site/branch but don't know who, see the status and then they call. Have this today with MSFT Teams, Avaya, and II3/Genesys
1 vote -
RingCentral Scheduler to be available in Office Enterprise 2019
Some businesses use this email platform and it will be helpful in scheduling a meeting if the RC Scheduler Add-In is available.
1 vote -
Add Call Queues to Zapier Integration
We use Zapier to run a variety of automations whenever there are missed calls. Unfortunately, we cannot build any automations around call queues as this feature is not supported in the Ringcentral integration with Zapier which limits how we set up the system. Either we use a virtual user (that can integrate with Zapier) that forwards calls to multiple call agents or we use a call queue (that cannot integrate with Zapier) and give up all this extra functionality.Please add call queue support to Zapier!
5 votes
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