608 results found
-
RSS Reader
In MS Teams there is a solution to have RSS Feeds posted to channels. That would be nice for example DATEV Update feeds.
5 votes -
Auto-login to RingCentral every time we are logged into Saleforce
When I log into Salesforce, I need to re-login into Ring Central. Need to auto log into Ring Central every time we are logged into Saleforce
7 votes -
Kindly add application or CRM intergration with The Britsoft
Kindly add application for CRM Intergration with the Britsoft
1 vote -
Integrate Company Cam for photo uploads
when a client send a message, automatically upload it to company cam that has the same matching phone number affiliated to its profile.
1 vote -
Allow Reincubate Camo integration in RingCentral App.
Reincubate Camo is a 3rd party camera app that allows you to use your phone's camera as the web cam. RingCentral Meetings allowed the integration, but the new RingCentral App does not. Your phone's camera is a much better camera than most built in webcams. And Reincubate Camo allows the phone to do all the video processing so your computer does not need to use additional resources to process.Below is a link from Reincubate showing what needs to be allowed in the RingCentral App for this integration to work.https://reincubate.com/support/camo/camo-faq/#allow-camo
3 votes -
‘Works with Slack’ as installed app
Slack is one of the most used messaging apps and many people like to use it for real-time conversation. RC should offer Slack workspaces as add-ins to enhance team messaging your current configuration (link below) does not allow for this. Ideally, I should be able to go to the app tab in RC and open Slack. You have integrations with Google in your ‘Works with Google’ section you should have ‘Works with Slack’ as installed app. There’s incredible need to to contain where conversations are happening and centralizing the activity it’s a huge miss not to offer this.https://www.ringcentral.com/apps/slack
1 vote -
Power Automate Integration
Additional integration with Microsoft 365's Power Automate. I can envision small automatic scripts or larger applications leveraging the ability to send messages to individuals, groups, and teams via RC client or SMS. A PowerAutomate flow that monitors sales numbers in a database or Excel spreadsheet and generates a message to a team when they meet their numbers.Onboarding system that messages HR, IT, and a new hire's onboarding flow is in process and what state it is in.Maybe a flow that monitors events within the O365 ecosystem and texts or calls IT when some process errors out?There appear to be mechanisms…
42 votes -
Need Account Federation supported in RC for Google
The request is for Account Federation for the Google Chrome App so the directories can be integrated as it is in other RC Apps.
1 vote -
Zendesk Integration to show IVR/dialed number info
Request is for an expansion on the Zendesk integration to show what number the customer dialed and what the customer picked during IVR. If various companies were merged and customers can call different numbers depending on product, then can pick the reason for their call. The called employee currently has to ask all these questions again and has no idea what the customer called and why.
6 votes -
Transferring messages thread from SMS Magic to Ring Central and Integration of RingCentral SMS History with zoho
Transferring messages thread from SMS Magic to Ring Central so that it's easier for us to track information and details we've had with our patients.
2 votes -
PLEASE remove the orange incoming call box in Pipedrive
Anytime an incoming call comes in through my RingCentral App for a customer already in our system, an orange screen will come in from the left on Pipedrive and cover the current file I am working on. See attached. It's very frustrating. I first reached out to RingCentral who told me to contact Pipedrive only for them to tell me it was a developer problem on the RingCentral side as they don't have access to the program integration. I would like the option to disable this feature as it's very annoying and often times throws my team off from what…
1 voteI think the resolution to this is in the settings that allow one to turn off call/screen-pop for incoming and outgoing (or both) calls.
If you feel like the current product does not address this concern, please reach out to support so we can schedule time to talk about it person.
-
integrate glip w/ ticktick
Integrate tasks with ticktick projects app.
1 vote -
Salespype CRM integration
Would allow calling functionality to the CRM.
1 vote -
Watch party, integrate Steaming apps into the product and people from anywhere watch together.
Watch party, integrate Steaming apps into the product and people from anywhere watch together be it games, movies and shows.
1 vote -
RingCentral Outlook plugin for Mac
Why is there no RingCentral for Outlook plugin for Mac.
4 votes -
Add "Zoho WorkDrive" app to RingCentral Archiver App integrations
As you already integrate with Zoho CRM, Zoho Desk, Zoho Recruit, Zoho Bigin, Zoho Mail, Zoho Cliq, it seems like a natural progress to support archive to Zoho WorkDrive, as usually when customer use Zoho apps, they are typically invested in the whole Zoho platform of apps.
3 votes -
Need a click to dial feature for the RC for Google Chrome Extension
The request is for a click to dial feature for the RC for Google Chrome extension.
5 votes -
Care Stream dental Software integration
We are a dental office using Care Stream Dental Practice Works and would like our software to integrate with RingCentral so we can import cell numbers and appoint date & time without having to type all this information.
1 vote -
Add the option to use SFDC mobile to call in Ringcentral
There is a quick action in the mobile app to call with Ringcentral. It doesn't work. The call should be logged to SFDC after the call complete, with the same functionality as the desktop browser version.
7 votes -
Monday.com Integration
You have several other CRM/Collaboration softwares. I would like to suggest Monday.com
17 votes
- Don't see your idea?