38 results found
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IVR PROMPT THAT ALLOW CUSTOMER TO RECEIVED TEXT OR EMAIL
I am requesting to set up additional key presses that would enable my customer to receive a text message or email containing a link. For example, for booking an appointment or to send our online platform.
3 votes -
Have the parks and extensions listed on the same page in the HUD
Include the parks and extensions on the same page in the HUD on the RC phone app on desktop
2 votes -
Call Queue, wait setting feature, that every call unanswered call from longest idle will be transfered to specific ext.
customer wants to have a feature that in Call queue, in longest idle set up. If the longest idle extension did not answer the phone call, the call will be routed to a specific extension. However the 2nd idle extension will not ring and will be available to take the other call. Same goes with the other extension if they did not answer phone call will be directed to specific extension
3 votes -
Fax Feature on RingCentral for Chrome Extension
Seeking to have the fax capability included in RingCentral for Chrome extension
3 votes -
Login in the RC phone using email
Login in the RC phone using email
2 votes -
Automatic Transcription for all calls
For people who have audio issues having the ability to review the call makes it easier for all of the Administrators to copy and paste the transcription and for people with auditory issues like hear or processing this could be a huge benefit for them. The current transcription will not record the entire call or evening download the entire call.
1 vote -
Ability to enable MFA in BULK
It would be beneficial for the account super administrator to have the capability to enable multi-factor authentication (MFA) for user extensions in bulk or to select multiple users simultaneously for MFA enablement.
2 votes -
3 votes
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Ability to enable MFA for non-SSO accounts
Ability to enable MFA for non-SSO accounts
3 votes -
Convert RC Toll-free number to a QR code
Have an option to be able to convert or link RC phone numbers to a QR code.
2 votes -
Account Federation: Access
Super admin shoud be able to add a member to a User group without switching/logging on a different user
1 vote -
Forward all calls to an international number in Call Queue
Ability to assign an international number on a call queue to be answered by a user from another country.
2 votes -
remove app settings from ringcentral app
Want to have an option to remove links on the ringcentral app like Webinar
2 votes -
579116
I hope you will add RingCentral app in Apple Watch. Can answer calls, send a message, and send/reply to text messages.
2 votes -
Option to remove phone numbers-App/portal
Option to remove services, specifically to delete a phone number.
2 votes -
Telus App Must Not Show Too the Hidden Contacts in the Connected Global Address List
Add a feature from the Telus Business Connect app to hide the Hidden Contacts in the connected Global Address List of MS 365 contacts.
1 vote -
Option to turn off Citrix Optimization by Default
Option to turn off Citrix Optimization by Default
6 votes -
Need to remove "Share Code Snippet" in Glip when file sharing is disabled
For security reasons, the customer SFIL MUST disable file sharing in Glip to avoid propagation of viruses.When disabling file sharing in Glip Admin, users can still exchange Code Snippet.Customer demonstrated that they were able to share EICAR virus using this feature.They consider this as a security threat and want to disable that capability of sharing code snippet when file sharing is disabled.
7 votes
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