Report Info in Body of Email not Attachment
Hello,It would be great to a report that goes into the body of the email rather than a pdf or excel. That way when you open the email the report is right there. The pdf is a little clunky on mobile to view since it's always a 2 page landscape view.It can be very simple: Name - Total Calls - Handle TimeThen the pdf can be attached for more detailed information.Thank you!
9
votes

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Tom commented
This update is absolutely critical. The PDF report is so hard to work with.
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Bobby commented
This update is absolutely critical, the PDF report is so hard to work with.
There is no point to having an automated report if its not dropped in the body of the email itself.
Every other reporting tool ive ever seen puts the report in the body of the email!!!