Decrease Recordings retention period
Feature Request : Lower/decrease recordings retention period
Details : Customer wanted to reduce call recording retention from 90 days to 60 days
Significance of the feature : To reduce the days of the retention
Current behavior : 90 days for recordings
10
votes
Mark Daniel
shared this idea
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Lj
commented
Can we also include a feature that this is configurable depending on the customer's need such as 30 days, 60 days, 90 days and so on.
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Christina
commented
We need to reduce it from 90 days to 30 days for the On demand call recording. This is per regulations from 988 that we need to delete recording after 30 days.