Settings and activity

20 results found

1. Decrease Recordings retention period

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Mark Daniel shared this idea  ·  Jul 25, 2024

2. Connect an External Stereo System

   2 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Mark Daniel shared this idea  ·  May 22, 2024

3. Display modification

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   0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Mark Daniel shared this idea  ·  Apr 15, 2024

4. BT Cloud Phone account caller GO TAPI.

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Mark Daniel shared this idea  ·  Feb 9, 2023

5. Announce error message instead of busy or engaged tone when a dialed number is disconnected or unavailable

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Mark Daniel shared this idea  ·  Jul 12, 2022

6. Add to the call queue an announcement to tell callers what number they are in line and the estimated wait time.

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Mark Daniel shared this idea  ·  Jul 1, 2022

7. Directory lisiting

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Allow customer to filter out Missed Call in the Call Logs or Analytics

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Voicemail-to-text feature can be archived

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Enable Account admin to Enable / Disable 2 Factor Authentication

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Daniel supported this idea  ·  Mar 5, 2024

11. Add the ability to adjust when the timer starts for reporting a call in queue

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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12. Feature Request: Connecting Hubspot and Its Contacts to RingCentral Unified App

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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13. BT Cloud Work for Microsoft Teams

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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14. Remove Missed call tracking for a Call Queue call.

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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15. Shared Contact List with all users

    72 votes

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    10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more: https://support.ringcentral.com/article-v2/Managing-the-shared-directory-of-external-contacts-in-the-RingCentral-Admin-Portal.html?brand=RingCentral&product=RingEX&language=en_US

16. Custom ringtones for internal calls

    12 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more: https://support.ringcentral.com/article-v2/Assigning-ringtones-for-incoming-calls-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=desktop_web

17. Remove missed call from queue members if answered

    205 votes

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    25 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this feature here.

18. Ability to Integrate BT Cloud Phone to Mactrix Order Software Machine

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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19. Feature Request: Have Access Enabling Premium Calling Rates to 09 Numbers

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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20. Automate the provisioning of TAS Bypass Numbers

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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