Settings and activity

47 results found

1. Add Tracking of Users Who Access or Listen to Call Recordings in the Audit Trail

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   Lj supported this idea  ·  Oct 19, 2026

2. Synchronize Deskphone to RingCentral Application

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lj commented  ·  Oct 7, 2026  ·  Edit…  ·  Delete…

   We want to include the same feature that, when the call is answered on the Application, we should be able to place the call on hold by pressing the hold button on the deskphone.

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   Lj supported this idea  ·  Oct 7, 2026

3. Silence Detection and Automatic Voicemail Termination

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   Lj supported this idea  ·  Oct 1, 2026

4. Automatically set Call Queue availability to Unavailable when user logs out of RingCentral App

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   Lj shared this idea  ·  Oct 1, 2026

5. speaker diaritization

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Sep 30, 2026

6. Ringless Feature - Whereas advertisement of the company can be sent through voicemail (direct to voicemail) to their recipients.

   47 votes

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   New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Sep 29, 2026

7. Yealink T54W/T4U Series: One-Touch Handset Button for Manual Night/After-Hours Mode

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   New  ·  0 comments  ·  Analytics & Reporting » Rooms & Devices  ·  Delete…  ·  Admin →
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   Lj shared this idea  ·  Sep 16, 2026

8. Decrease Recordings retention period

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   Lj supported this idea  ·  Sep 1, 2026
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   Lj commented  ·  Sep 1, 2026  ·  Edit…  ·  Delete…

   Can we also include a feature that this is configurable depending on the customer's need such as 30 days, 60 days, 90 days and so on.

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9. Per-Device Time Zone Configuration for Single Users with Multiple Desk Phones

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   Lj shared this idea  ·  Aug 5, 2026

10. Disable user's delete SMS history button/icon

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    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jul 14, 2026

11. Barge, Whisper, and Listen-In in RingEx for Hubspot

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    Lj supported this idea  ·  Jul 7, 2026

12. Fax forwarding from ring central to external app or number

    38 votes

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    4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jun 25, 2026

13. Ability to send fax trough the recipients email instead of their fax number.

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jun 25, 2026

14. All messages and SMS to an IVR Menu be forwarded to a user

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    Lj supported this idea  ·  Jun 25, 2026

15. Callback Configuration

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    New  ·  2 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jun 24, 2026

16. Granular Toggle to Disable "Welcome Email" Notifications During MS Teams Embedded App Deployments

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    Lj shared this idea  ·  Jun 22, 2026

17. Disable email notification for MS Teams changes

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    Lj supported this idea  ·  Jun 22, 2026

18. Toggle 411 calls restriction in Billing>Calling Rates> Premium Rates

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jun 12, 2026

19. Add Explicit "Do Not Disturb (DND)" Agent Status Metric and Breakout to Live Reports Dashboard

    28 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Jun 11, 2026

20. Support Multi-Dimensional Grouping and Outbound Queue-Mask Tracking in Business Analytics Pro

    9 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Jun 10, 2026