Settings and activity

40 results found

1. Decrease Recordings retention period

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   New  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Sep 1, 2026
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   Lj commented  ·  Sep 1, 2026  ·  Edit…  ·  Delete…

   Can we also include a feature that this is configurable depending on the customer's need such as 30 days, 60 days, 90 days and so on.

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2. Per-Device Time Zone Configuration for Single Users with Multiple Desk Phones

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lj shared this idea  ·  Aug 5, 2026

3. Disable user's delete SMS history button/icon

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   Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jul 14, 2026

4. Barge, Whisper, and Listen-In in RingEx for Hubspot

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jul 7, 2026

5. Fax forwarding from ring central to external app or number

   38 votes

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   4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jun 25, 2026

6. Ability to send fax trough the recipients email instead of their fax number.

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jun 25, 2026

7. All messages and SMS to an IVR Menu be forwarded to a user

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jun 25, 2026

8. Callback Configuration

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   New  ·  2 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jun 24, 2026

9. Granular Toggle to Disable "Welcome Email" Notifications During MS Teams Embedded App Deployments

   7 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Lj shared this idea  ·  Jun 22, 2026

10. Disable email notification for MS Teams changes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jun 22, 2026

11. Toggle 411 calls restriction in Billing>Calling Rates> Premium Rates

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jun 12, 2026

12. Add Explicit "Do Not Disturb (DND)" Agent Status Metric and Breakout to Live Reports Dashboard

    24 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Jun 11, 2026

13. Support Multi-Dimensional Grouping and Outbound Queue-Mask Tracking in Business Analytics Pro

    9 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Jun 10, 2026

14. adapt the ringcentral scheduler into the new Outlook Instead of it being a seperate addon app

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminPratyusha (Senior Product Manager, Productivity, RingCentral) responded

    Thank you for the feedback! We will consider this in one of our future releases and absolutely looking forward to supporting the new Outlook.

    Lj supported this idea  ·  Jun 10, 2026

15. Add Device for BYOC Numbers

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    Lj supported this idea  ·  Jun 10, 2026

16. Implement Concurrent Edit Prevention / Real-Time Syncing for Tasks in RingEX

    13 votes

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    Lj shared this idea  ·  Jun 5, 2026

17. Able to send/receive faxes as RTF or TXT

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jun 3, 2026

18. ability to filter date and add text token when searching in notes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Apr 29, 2026

19. Enable SIP Trunking Support for Third-Party AI Platforms Like ElevenLabs

    18 votes

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    New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Apr 9, 2026

20. Search-by-Name Transfer to Call Queue VM

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Apr 9, 2026