Settings and activity

37 results found

1. Barge, Whisper, and Listen-In in RingEx for Hubspot

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jul 7, 2026

2. Fax forwarding from ring central to external app or number

   36 votes

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   4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jun 25, 2026

3. Ability to send fax trough the recipients email instead of their fax number.

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jun 25, 2026

4. All messages and SMS to an IVR Menu be forwarded to a user

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jun 25, 2026

5. Callback Configuration

   11 votes

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   New  ·  2 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jun 24, 2026

6. Granular Toggle to Disable "Welcome Email" Notifications During MS Teams Embedded App Deployments

   7 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Lj shared this idea  ·  Jun 22, 2026

7. Disable email notification for MS Teams changes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jun 22, 2026

8. Toggle 411 calls restriction in Billing>Calling Rates> Premium Rates

   25 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jun 12, 2026

9. Add Explicit "Do Not Disturb (DND)" Agent Status Metric and Breakout to Live Reports Dashboard

   14 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Lj shared this idea  ·  Jun 11, 2026

10. Support Multi-Dimensional Grouping and Outbound Queue-Mask Tracking in Business Analytics Pro

    8 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Jun 10, 2026

11. adapt the ringcentral scheduler into the new Outlook Instead of it being a seperate addon app

    15 votes

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminPratyusha (Senior Product Manager, Productivity, RingCentral) responded

    Thank you for the feedback! We will consider this in one of our future releases and absolutely looking forward to supporting the new Outlook.

    Lj supported this idea  ·  Jun 10, 2026

12. Add Device for BYOC Numbers

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jun 10, 2026

13. Implement Concurrent Edit Prevention / Real-Time Syncing for Tasks in RingEX

    13 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Jun 5, 2026

14. Able to send/receive faxes as RTF or TXT

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jun 3, 2026

15. ability to filter date and add text token when searching in notes

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Apr 29, 2026

16. Enable SIP Trunking Support for Third-Party AI Platforms Like ElevenLabs

    17 votes

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    New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Apr 9, 2026

17. Search-by-Name Transfer to Call Queue VM

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Apr 9, 2026

18. Add "Language Detected" Metric for AI Receptionist in Analytics

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Apr 9, 2026

19. Reports about agents being able to "Accept queue calls"

    8 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Mar 24, 2026

20. customize the "Call Length Filter" in the Analytics Portal

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Mar 24, 2026