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Report Tool for AI Notes

To have a weekly or monthly reporting or collation of AI notes for calls on the said duration. Can be included on the Reports/Analytics or can be on AI tab itself.

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Lina shared this idea  ·   ·  Report…  ·  Admin →
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  • Alex commented  ·   ·  Report

    Or even better if RingCentral can generate a daily summary about the top 10 issues customers called in for based on the AI Notes.

  • Alex commented  ·   ·  Report

    We love the Recap and Tasks generated by AI after calls. it will be great for admins to be able to download them for daily or weekly periods, feed them into an AI model to summarize the issues customers calling about.