Report Tool for AI Notes
To have a weekly or monthly reporting or collation of AI notes for calls on the said duration. Can be included on the Reports/Analytics or can be on AI tab itself.
Lina
shared this idea
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Charles
commented
Just finished looking for this feature and surprised you can't download all AI Notes for the past week. Would be really helpful to be able to review them and have another AI tool review and discover any user or company level communication issues. An AI could analyze communication techniques and effectiveness
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Alex
commented
Or even better if RingCentral can generate a daily summary about the top 10 issues customers called in for based on the AI Notes.
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Alex
commented
We love the Recap and Tasks generated by AI after calls. it will be great for admins to be able to download them for daily or weekly periods, feed them into an AI model to summarize the issues customers calling about.