Ability to search calls using call ID/call information in Business Analytics
Would like to have an option in Business Analytics to be able to search call information using call ID or telephony ID without downloading the reports and manually searching through the report. It would be best to have the option to search call information on the Business Analytics page.
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Majdi commented
This should be considered a fundamental functionality. We're not asking for a new feature—it's simply about making the data searchable based on existing columns. Any basic database already supports this capability