bye
It would be great if reporting indicated which side sends the BYE in a call. It would be very useful in troubleshooting users' problem calls. This information should be able to be pulled from the SBC.
20
votes
Hilary
shared this idea
-
Jean
commented
Absolutely, this is critical for our team!
-
Hilary
commented
This capability would be very valuable to us for when clients complain that one of our agents hung up on them.