Within the Analytics Portal, you can't drill down to filter 'bad' video meetings anymore like you can with phone calls.

The Problem
When you're in the Quality of Service (QoS) overview section and select Video, you see the quality monitor ring chart. If you click on a red segment of this chart, you expect it to filter the list of video meetings to show only the ones with poor quality. This function works for phone calls but not for video meetings. It used to work for video meetings, too.

Steps to Reproduce
Log in to the Analytics Portal as an administrator.

Go to Quality of Service (QoS) from the menu.

On the Overview page, select Video.

Choose a wide date range, for example, the last month.

Try clicking on any red segment of the quality monitor ring chart. The graph does not drill down or filter the meeting list.

Repeat the steps, but this time, select Phone. The chart correctly filters the list of calls to show only the bad ones.

Why This Matters
This feature is critical for troubleshooting video meeting quality issues. Without the ability to drill down, you have to manually search through all video meetings to find the ones with quality issues. This makes the QoS report for video meetings less useful and wastes time when trying to fix problems. The user experience is inconsistent compared to the phone QoS report.

The official response that this is "working as designed" and that "hover clicks are not available" is problematic. The fact that this function previously worked for video and still works for phone calls suggests that the current behavior is a regression or a poor design choice. Users need this drill-down capability to effectively monitor and troubleshoot video performance. This change makes the analytics less functional for a core use case.