Feature Request – Export/List of Extensions with Voicemail Status
Description:
Customers are requesting the ability to generate or export a list of all extensions (across multiple companies/sub-accounts) with a column or indicator showing whether voicemail is enabled or disabled for each extension.
Current Behavior:
There’s no existing feature or report that provides a consolidated list of extensions with voicemail status. This can only be checked manually by reviewing each extension individually in the admin portal.
Requested Enhancement:
Add a bulk export/reporting option in the admin portal or reporting tools that includes:
Extension Number
Extension Name / User Name
Company/Sub-account (if applicable)
Voicemail Enabled (Yes/No)
Use Case / Business Justification:
Reduces manual admin work for large organizations with multiple extensions.
Speeds up audits and compliance checks for voicemail configurations.
Helps customers align voicemail settings with security and operational policies.
Customer Impact:
High — Customers managing large accounts need this visibility to maintain consistent voicemail configurations without having to check each extension manually.